- 0935-577-5253
- jasjassolimanteodoro@gmail.com
- https://www.facebook.com/jasper.soliman.17/
Date of birth
April 17,1999
Nationality
Filipino
Marital Status
Single
PRIMARY
Manuel L. Quezon Elementary School
(2006-2011)
SECONDARY
Andres M. Luciano High School
(2011-2015)
College
Mabalacat City College
2017-2019
Second Year Undergraduate
Hotel and Restaurant Management
Tool Used
đź“ŚCanva
đź“ŚNotion
đź“Śoutlook
đź“ŚFacebook meta
đź“ŚFrontdoor
đź“ŚZimbra
đź“ŚChat GPT
đź“ŚGoogle Workspace
đź“ŚColor hunt
đź“ŚPinterest
đź“ŚToDoist
đź“ŚCapcut
đź“ŚLive chat
Facebook Ads Mentor, (Pro va)
đź“ŚErnesto Marimon
https://www.facebook.com/fbadscoachmon/
Virtual Assistant Coach, (VA Training PH )
đź“ŚJoanna Escaro
https://www.facebook.com/jonanaescaro
Highly adaptable and goal-oriented professional with experience in the BPO industry seeking a Virtual Assistant position. Proficient in email management, calendar management, Facebook ads, and handling inbound and outbound calls. Eager to leverage my skills and experience to contribute to the growth and success of your company while gaining more knowledge in the field, with minimal supervision.
(2023-2024) Shipping Container, Hr Team(VA)
đź“ŚScreen applicants from Facebook and other platforms to identify qualified candidates for posting ads and managing paid advertisements.
đź“ŚTrain selected applicants on how to effectively post ads for shipping containers on Facebook Marketplace.
đź“ŚSending emails to applicants via Gmail
đź“ŚScheduling appointments for the training
đź“ŚResponding to inquiries on live chat
đź“ŚSending invitations to new members to join our group and approving new members on our fb groups to post ads
(2021-2024) IQOR PH, Call Center Agent
đź“ŚHandle inbound and outbound calls from customers regarding home warranty services, providing exceptional customer service and support.
đź“ŚAuthorize technician bills, ensuring that all services and repairs are accurately documented and approved.
đź“ŚInvoice customers for the authorized services, explaining charges and addressing any billing inquiries or disputes
đź“ŚCoordinate with technicians to schedule service appointments and confirm job completions.
📌Maintain detailed records of customer interactions, service requests, and billing information in the company’s database
đź“ŚResolve customer issues and complaints in a timely and professional manner, ensuring customer satisfaction.
đź“ŚProvide customers with information about their home warranty coverage and assist them in understanding their benefits and responsibilities
(2019-2020) Ameritel, Call Center Agent
đź“ŚConduct outbound calls to potential clients to generate leads for health insurance sales.
đź“ŚEngage with prospective customers to understand their needs and preferences regarding health insurance coverage.
đź“Ś I engage with prospective customers to understand their needs and provide information about our health insurance products, aiming to qualify leads and facilitate the sales process.
Soft skills
đź“ŚWilling to go extra miles
đź“ŚKeen to details
đź“ŚGoal-oriented
đź“ŚTime management
đź“ŚWillingness to learn
đź“ŚHard working
Hard skills
đź“ŚCalendar management
đź“ŚSocial media management
đź“ŚResponding to customer inquires
đź“ŚProblem-solving Skills
đź“ŚMultitasking
đź“ŚEmail management
đź“ŚPhone and Communication Skills