Flexible and motivated with 15years experience in Retail industry. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. Customer-oriented as Retail Store Manager with strong history of leading high-performance teams to meet or exceed the company objectives. Dedicated and hardworking with internal drive to deliver.

Advance micro-soft office, inventory management, KPI’s & business acumen, store, staff & time management, strategic, planning & organizing to achieve goal, detail and target oriented. team player, CRM Savvy, critical decision making, sales- approach, problem solving, public speaker, flexibility & adaptability, cultural awareness, sales management, hospitality, convincing presentation, product knowledge based, emotional intelligence, converting challenges into opportunity, social media marketing expertise, upselling & add on selling, market analysis and action plan implementation.

Bachelor of business Administration (BBA)
Jaipur National University

English: Fluent
Arabic: Basic
Tagalog: Native

Retail Store Manager

AL SHAMSI HOLDING GROUP
(PARFOIS)
 Constantly monitoring the sales performance through the KPI’s model, implementing
specific action plans to improve sales with the Area Manager/Brand Manager’s approval.
 Demonstrates Sales Leadership, product knowledge and selling skills to optimize the sales
performance and maintain the customer exceptional shopping experience according to the
brand standard.
 Analyze and identify the business opportunities to improve the sales performance, initiate a
situational awareness to run the business smoothly in any challenges to in line with overall
company objectives and policies

Store Manager

APPAREL GROUP LLC.
(ARDENE)
 Managed all activities necessary to the efficient operations of the store and provided
prompt and courteous service to customers to maximize sales and customer service, to
promote the company's image of quality and professionalism.
 Worked in close collaboration with supporting departments and directs the Assistant
Manager, Sales Supervisors, Sales Assistants and all other employees essential to the
efficient operations of the store.
 Ensured sales targets are achieved by driving sales and services, store operations and
product management through the team.
 Organized and lead team meetings on a daily, weekly, monthly and yearly basis for all
important matters related to sales, stock, service, performance, maintenance, audit, IT and
commerciality.
 Managed stock levels and ensured availability of best-selling lines. Provided manual stock
request whenever necessary, monitored stock and imparted seasonal feedback.

Personal Shopping Advisor (PSA)

LANDMARK GROUP LLC.
BabyShop/Centrepoint
 Maximized customer engagement and satisfaction by delivering excellent customer service.
 Creating lasting customer relationships with both new and existing customers.
 Demonstrated consistent hard work and dedication to achieve results and improve
operations.

I hereby declare that the information furnished above is true to the best of my knowledge & belief.