Bachelor of Science in Business Administration major in Marketing Management
SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
Bachelor of Science in Business Management major in Marketing
CAVITE STATE UNIVERSITY
Marketing Management graduate with 2 years of experience as a Marketing Associate performing order processing and customer service using different software and help desk systems. Worked in the field as a Store Supervisor for 3 years conducting store management and administrative task while aiming to surpass monthly sales quota. Looking forward to become a successful Virtual Assistant equipped with the knowledge gained from the courses taken.
SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION
CAVITE STATE UNIVERSITY
*Building social media platforms.
*Social media stories.
*Creating reels and posters.
*Generating hashtags.
*Creating logos.
*Conduct comprehensive market analysis for wholesale products on Amazon.
*Identify high-demand and profitable products using research tools.
*Analyze competitor listings and pricing strategies.
*Collaborate with suppliers to source new and profitable products.
*Stay updated on industry trends and market fluctuations.
*Managed daily store operations for effective and efficient workflow.
*Lead, supervised, and motivated all staff with strong leadership qualities to ensure all staff adhere to the company's standards operating procedures and uphold the highest standards of customer service at all times.
*Handled customer queries, complaints, and feedback.
*Acted as store-in-charge in the absence of the store manager.
*Trained staff in rendering proper customer service and observing standard operating procedures of the company.
*Managed all business correspondence for the store including all emails and phone calls.
*Facilitated refund for chargeback requirements and fraudulent transactions.
*Attended to and resolved customers' concerns through calls and emails.
*Processed online orders from www.islandrose.net and other affiliate websites.
*Assisted retail and walk-in clients.
Manage store operations, staff, inventory, enforce policies, handle inquiries, and achieve sales goals.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Specializes in identifying aspects of a product that matter to customers such as design and pricing.