2024
Bachelor of Science in Management Accounting
UM Tagum College
More Info About Me
Passionate and results-driven with a knack for resolving complex issues and delivering exceptional service. With a strong background in customer relations and technical troubleshooting, I thrive on making customers happy and ensuring their needs are met promptly and effectively. I bring excellent communication skills, a proactive approach, and a commitment to continuous improvement. My ability to adapt to new challenges and learn quickly makes me
a valuable asset to any team. Eager to contribute my expertise and enthusiasm to drive customer satisfaction and support organizational success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
InfoCentrale
(TSR & CSR)
Proven experience in managing customer inquiries and complaints
Strong communication and interpersonal skills
Ability to troubleshoot and resolve a variety of technical and non-technical issues
Proficient in using CRM software and support tools
Adept at maintaining detailed records of customer interactions
Committed to providing a positive and seamless customer experience
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.