2012 - 2013

ATENEO DE DAVAO UNIVERSITY

Bachelor of Science in Accountancy

Project Management
Content Creation
Analytical Skills
Time Management
Social Media Management
Effective Communication
Critical Thinking
Problem-Solving Skills
Calendar and Email Management
Tech tools

With expertise in virtual assistance, social media management, and customer service, I offer a unique range of skills to businesses seeking comprehensive support. As a resourceful and adaptable professional, I am dedicated to delivering outstanding results in all areas of my multifaceted role.

2024-2025

YOLOVE BEAUTY LOUNGE

(Social Media Manager)
Developing and implementing social media marketing strategies to achieve the organization's objectives. Creating engaging content for social media accounts to increase engagement and retention. Tracking and responding to social media user feedback and resolving issues in a timely manner.

2023-2024

AL FAKHIR SALON

(Personal Assistant/Admin)
Managing an executive's calendar, handling correspondence, arranging travel, coordinating meetings, and performing other administrative tasks to ensure their day-to-day operations run smoothly, acting as the primary point of contact for internal and external communications while maintaining confidentiality and prioritizing tasks effectively; often including duties like managing schedules, booking appointments, preparing documents, and handling errands as needed.

2019-2023

TELEPERFORMANCE

(CSR /Tech Support)
Helps customers and businesses solve technical issues with their computer systems, hardware, and software.

2016-2019

SUTHERLAND GLOBAL

(CSR)
Responsible for directly interacting with customers to answer questions, resolve issues, provide information about products and services, process orders, handle complaints, and maintain positive customer relationships.