2014
Bachelor of Science in International Hospitality Management
De La Salle- College of St. Benilde
More Info About Me
A hardworking, detail-oriented and self-motivated person with 7 years of experience in Hospitality and Customer Service with proven organizational, communication and administrative skills. Proven efficiency with an ability to quickly learn and navigate any computer software program or office filing system.
I am looking to fulfill the role of a virtual assistant in order to maintain exceptional external and internal communication.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2016
-
2022
The Mini Suites – Eton Tower Makati
(Sales Coordinator / Sales Secretary)
• Maintained and organized numerous office files
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Constantly update the company’s database / customer list
• Efficiently responding inquiries and questions thru email and telephone in a calm and friendly manner
• Serves as primary customer service contact and drafts proposal and contracts to the need of the clients
• Doing ocular and presenting the property to the clients
• Prepare reports such as Monthly & Yearly Production of the team.
2016
-
2016
Best Western Oxford Suites Makati
(HR and Admin Assistant)
• Providing general administrative and clerical support
• Scheduling of job interviews and assisting in interview process of the applicants
• Maintain accurate HR database and up-to-date employees records
• Efficiently responding inquiries and questions thru email and telephone.
• Maintained and organized numerous office files.
2014
-
2014
Philippine Airlines
(Customer Service Agent)
• Checking passengers in for flights, printing their boarding pass and assigning seats for them.
• Re-routing or re-booking passengers whose flights have been cancelled or delayed.
• Assisting disabled passengers or those travelling with young children.
• Providing passengers up-to-date information regarding flight delays, boarding times, or changes to gates.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.