Sales Support Specialist(04/2023 - 12/2023 Inspiro - Makati City, Metro Manila)
A Sales Support Agent plays a crucial role in assisting sales
teams and ensuring the smooth operation of sales processes.
Here's an overview of the responsibilities and skills typically
associated with this role and we filter calls and checking the
account of the caller if they have service with us and asking a
few questions before we transfer there call to the right
depertment.So ran down some of my responsibilites as a Sales
Suppor Agent before.
Responsibilities
1.Data gathering information
2.Customer Assistace
3.Order Processing
4. Documentation
5.Communication
6.Sales Support
7.Product Knowledge
Data Entry 2023
• Data Labeling
• Microsoft Office
• Microsoft Excel
• Business Development
• Google Sheets
Customer Service for Barclays Bank(Financial Customer Service 01/2024-07/2024 Telus)
Our main duty as a Financial Customer care Representative with
an expertise in airline credit cards is to offer outstanding
customer care and support to cardholders who use credit cards
associated with airlines. Inquiries, problems, and general
account maintenance will all fall within your purview. These will
include billing questions, reward redemption, flight-related
perks, and regular account upkeep. To increase client happiness
and loyalty, you will also proactively inform customers about
card features, incentives, and policies. Effective communication,
meticulousness, and a deep comprehension of financial services
and airline industry procedures are essential for this position.
As you highlight the advantages and worth of the airline credit
card program, you want to make sure that the customer has a
great experience