Jackie Lou Mamac

Amazon Virtual Assistant
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Contact Information
  • https://www.linkedin.com/in/jackieloumamac/
  • jackie09221996@gmail.com
  • live:.cid.f4e9ae16f4db185e
ABOUT

I help Amazon sellers find profitable products and source from competitive suppliers through manual methods and product research tools.

AREA OF EXPERTISE

- Online Arbitrage Product Sourcing
- Wholesale
- Admin Task and Purchasing Task

PERSONAL COMPETENCIES

- Hardworking
- Reliable
- Trainable
- Resourceful
- Detail Oriented

TOOLS

- Keepa
- SellerAmp SAS
- FMT
- DS Amazon Quick View
- ASINFetcher
- SalesGazer
- Google Spreadsheet
- Urban VPN
- Browsec VPN

HIGHER EDUCATION
May 2019

BACHELOR OF ELEMENTARY EDUCATION

Cebu Technological University - Argao Campus

TRAININGS ATTENDED
March 2023

AMAZON VIRTUAL ASSISTANT COURSE

GetHired Freelance Academy
An academy owned by a 7-figure Amazon Seller which teaches A-Z of Online Arbitrage, Wholesale, Admin Tasks and Purchase Management Task.

January 2023

AMAZON VA IN-DEPTH ONLINE COURSE

PRO VA Virtual Assistant

WORK EXPERIENCE
May 2023 – July 2023

ONLINE ARBITRAGE PRODUCT RESEARCH

AMZ Philippines VA
- Identifying products with high demand, low competition and strong profit margins.

February 2023

AMAZON PRODUCT RESEARCHER

VIRTUAL ASSISTANT ALLIANCE
- Amazon Product Research Internship Program for Online Arbitrage using KEEPA and SAS Tool.

2019 - 2022

ASSOCIATE CUSTOMER SUPPORT (S&S, EMAIL AND SOCIAL MEDIA ADVISOR)

TECHMAHINDRA VCUSTOMER
- Handle inbound and outbound calls with customers.
- Answer queries about the company's products and services.
- Resolve issues and troubleshoot technical problems.
- Process orders and payments.
- Track customer's parcel.
- Provide balance, minimum payment and due date.
- Arrange collection for items that need to be returned.
- Check the status of refunds and returned items.

2016 - 2019

OFFICE STAFF (HR DEPARTMENT)

CITIFOOD INDUSTRIES INC.
- Update 201 files
- Encodes memos and leave forms
- Conduct seminars
- Answer telephone calls