Jackielou Palinsad

Operations Manager / Virtual Assistant
User Thumbnail
Contact Information
  • +63 998 953 1897
  • jackieloupalinsad@gmail.com
  • Paranaque City, Philippines 1715
  • +63 998 953 1897
EDUCATION
2004 - 2008

Polytechnic University of the Philippines

Bachelor of Science in Business Administration
Major in Management

SKILLS

Proficient in Microsoft Office / Google Workspace

Project Management

Cost Allocation Management

Data Management

Social Media Marketing

REFERENCES

Dhamielyn A. Sarno

Professional IT Practitioner
0956-0480000

Jasmine Kacy Olarte

SM Mart Inc/ Senior Merchandising Manager
0917-4812543

Jetter Gasapo

SM Mart Inc / Marketing Specialist
0976-13076

CERTIFICATION
March 2024

General Virtual Assistance Training

January 2018

Management Development Program Course

September 2011

Values Orientation Workshop

PERSONAL SUMMARY

I'm dedicated to providing efficient and reliable virtual support, helping businesses streamline operations and achieve their goalsI. I'm committed to productivity and organization for businesses and professionals. I thrive in dynamic environments and have successfully navigated various roles within Marketing and Merchandising departments, honing my skills in production, budget, strategy, execution, and team leadership in SM.

Additionally, my two-year stint in Operations within a hybrid setup in Masanting has equipped me with invaluable time management skills and a keen sense of work-life balance, allowing me to efficiently manage both professional responsibilities and family commitments.

I'm excited to collaborate and contribute positively to possible projects and business needs to achieve success in the virtual world!

WORK EXPERIENCE
2022 - 2024

Operations Manager, Masanting Sastreria

Supervise and manage a team responsible for various tasks, such as production, order processing, and inventory management.
Coordinate with suppliers and designers to restock inventory as needed and manage reordering processes.
Maintain a high level of customer satisfaction by promptly addressing inquiries, concerns, and issues.
Generate monthly revenue report
Manage weekly production schedule


2022

Merchandising Manager, SM Mart Inc - Head Office

Budget Management: Managing the merchandising budget to ensure efficient use of resources.
Sales Analysis: Analyzing sales data and market trends to make informed decisions about product assortment and pricing.
Vendor Relations: Negotiating with suppliers and managing relationships to secure favorable terms and products.


2020 - 2022

Digital Manager, SM Mart Inc - Head Office

Team Supervision: Leading and supervising a team of marketing professionals.
Social Media Management: Managing and growing the company's presence on various social media platforms, creating content, and engaging with the audience.
Digital Advertising: Planning and executing online advertising campaigns, including pay-per-click (PPC) advertising, display ads, and social media ads.


2017 - 2022

Marketing / Production Manager, SM Mart Inc - Head Office

Budget Management: Managing the overall marketing budget effectively and optimizing spending for maximum ROI.
Production Planning: Develop and implement production schedules and plans to meet targets.
Resource Allocation: Allocate materials and resources effectively to optimize production processes
Production Reporting: Generate reports suc as output, efficiency and communicate to upper management
Supplier Relations: Collaborate with suppliers to ensure timely delivery of materials and installation required for production
Meeting Deadlines: Ensure that production schedules are met.


2014 - 2017

Marketing Supervisor / Officer, SM Mart Inc - Head Office

Manage the contracts and billing process.
Handles and monitoring marketing budget and update marketing expenses
Facilitates and and consolidates all marketing and graphics requests.
Oversees the production of all promotional materials and marketing campaigns


2009 - 2014

Marketing Assistant, SM Mart Inc. - Head Office

Assisting with promotional activities and helping the Marketing Head
Process marketing supplies and ensuring permits
Compiling marketing files.