Irish Lyka O. Villanueva

Virtual Assistant
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Contact Information
  • irishlykavillanueva@gmail.com
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  • 09555605998 / 09461599107
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  • live:.cid.ad6ca3a67b7265e6
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  • www.linkedin.com/in/irish-lyka
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  • irishlykavillanueva.wixsite.com/mywebsite
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About

Highly organized virtual assistant with exceptional communication and problem-solving skills. Proven ability to provide administrative support, manage schedules, and handle confidential information. Experienced in collaborating remotely and delivering high-quality work under tight deadlines. Seeking a virtual assistant role to assist businesses and entrepreneurs in achieving their goals.
Personal Profile
Age: 25
Birthday: June 4, 1999
Gender: Female
Place of Birth: Angono Rizal
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
Training Certificate
March 25, 2023

General Virtual Assistant

ProVAPH
Live Webinar Training
March21, 2023

Social Media Manager Certified

Hubspot Academy
Webinar Training
March 27, 2023

Typing Skill Certificate

typingtest.com
Typing Speed : 32 Wps Accurancy: 100%
Employment
2021 - 2023

CONCENTRIX, Service Advocate

Assisting healthcare providers with patients' medical concerns and manage patients' benefits and claims information.
2020-2021

Trend and Fashion SHOP, Social Media Manager

Do product posting to relevant groups to sell products via Facebook . Monitor and respond to comments and messages from followers, ensuring that all inquiries or concerns are addressed in a timely and professional manner . Furthermore, I am responsible for managing the inventory of products that are ordered online.
2019 - 2020

LYDIA'S LECHON, Cashier and Food Arranger

I specialize in arranging food in visually appealing displays that are designed to attract and engage customers and managing customer payments.
2019

ANTEPARA, Cashier and Sales Representative

As an eyewear sales professional, I provide personalized customer service and expert guidance through the purchase and payment process.
2018 - 2019

SZS LINK OUTSOURCING SOLUTION, Sales Agent / Outbound

Conducting outbound calls to customers in order to promote and showcase the services and benefits of our airline.
2017 - 2018

McDONALD'S, Local Store Marketing

Party and event host responsible for planning and executing events, from promotion to logistics, to ensure a memorable guest experience.
2017

MUNICIPAL SPES McDONALD'S, Service Crew (Summer Job)

I was appointed by the local government to work as a service crew at McDonald's, where I helped and assisted customers, and took responsibility for maintaining the cleanliness of the dining area. Thanks to my hard work during my contract, McDonald's recognized my efforts and offered me to become a member of their local store marketing team.
2015

PLDT, Sales Agent

Reaching out to our customers to present our additional services or inquire if they would like to upgrade their internet connection.
Education
2013 -2015

Casimiro A. Ynares Sr. Memorial National Higschool

3rd year and Graduate
Cabrera Rd, Dolores, Taytay City, 1920 Rizal
2011 - 2013

Siena College Taytay

1st and 2nd year
Highschool E Rodriguez Ave, Taytay, 1920 Rizal
2005 - 2011

Felix M. Sanvictores Elementary School

Elementary Education
Espiritu Compound, Taytay, 1920 Rizal
Skills
Socail Media Manager
Data Entry
Graphic Designer
Key Word Research
Inventory Skills
Organizing skills
Customer Support