Imel Jean Batata

Professional Virtual Assistant
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Contact Information
  • imeljeanlb@gmail.com
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  • Bry. Lunen, Tupi, South Cotabato, Philippines
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  • July 03, 1987
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  • https://www.facebook.com/ImelJeanLife/
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Professional Summary

Professional with a diverse skill set and a track record of delivering results in assisting clients' needs. Committed to excellence, adaptable, and dedicated to driving success in handling inbound and outbound calls, doing administrative tasks like answering and responding to emails, scheduling appointments and meetings, managing calendars for key executives and sales staff, making travel arrangements, researching information, and create and edit documents, internet research, generate and organizing leads, and keywords research and other administrative tasks, and have excellent English Language Comprehension.
Work Experience

1. NOTRE DAME-SIENA SCHOOL OF MARBEL
(OFFICE COORDINATOR)
Managing incoming and outgoing correspondence, including emails, faxes, mail, and packages.
filing and organizing records, invoices, and other important documentation.
Monitoring and ordering inventory for office and break room supplies.
Submitting work orders and scheduling repairs for general office space and equipment.
Supervised the center's finances and programs.

2. NOTRE DAME-SIENA SCHOOL OF MARBEL
(REGISTRAR'S STAFF)
Maintains student records and course data, which can include helping students schedule or register for classes.
Make sure that student academic performance meets graduation requirements in order to reach an institution's goals by verifying grades with professors on time.

3. TELEGENIX CALL CENTER
(CALL CENTER AGENT)
Provide exceptional customer service through effective communication and problem-solving.
Handle inquiries and resolve issues promptly.
Maintain accurate records and documentation.

4. JLB ONLINE SERVICES
(CALL CENTER REPRESENTATIVE)
Handle inbound and outbound phone conversations with clients in auto
and health insurance, loans, and appointment setter campaigns to ensure everyone quickly gets the help they need.
Answering customer calls, listening to their concerns, and solving problems.
Follow communication “scripts” when handling different topics.
Meet personal/team qualitative and quantitative targets.

5.51 TALK PHILIPPINES
(ONLINE ENGLISH TEACHER)
Providing learners with live online English lessons.
Enables students to take fun, interactive English lessons.