- imeedomantay@gmail.com
- (+63) 917 116 5334
- Manila, PH
- https://myprofile.ph/imeedomantay
- CV URLs: https://myprofile.ph/imeedomantay/cv/6524
As your virtual assistant, my primary goal is to enhance your business through exceptional customer service. I am committed to comprehending your unique needs, objectives, and vision, and tailoring my services to align with your specific requirements. I bring a dedicated and proactive approach to my work, ensuring that your day-to-day operations run smoothly and efficiently. I am here to provide support and assistance, allowing you to focus on the core aspects of your business.
Dhamielyn A. Sarno, MIT, Project Manager
dhamsarno@gmail.com
(+63) 915 832 5769
Philippine Blood Center, Medical Technologist I
>> Document and Data Management
o Conducted inventory census on available blood units on a daily basis.
o Encoded labeled processed blood units for accurate and precise documentation.
o Facilitated the preparation of the Department’s accomplishment reports.
o Archived blood requests forms and blood issuance forms for record preservation.
o Updated NBBNets on availability of blood components.
>>Customer Service and Client Care
o Coordinated with client hospitals via telephone
o Answered client’s inquiries regarding blood donation procedures and other inquiries
o Conversed with clients during blood donation in order to ease anxiety and concerns
>>Technical Work
o Performed blood grouping component processing, specimen collection, and serological blood testing
o Released labeled and processed blood product with maximum accuracy
o Maintained equipment in accordance to policies and protocol of the hospital
Department of Health – Metro Manila Center for Health Development, Health Program Officer I
>>Data Management
o Thoroughly checked provided client information for accurate and precise encoding
o Encoded client’s case information to PRC Platform
>>Technical Work
o Collected specimen via Nasopharyngeal and Oropharyngeal swab for COVID-19 test.
o Sorted collected specimens in preparation for its transportation
General Virtual Assistant Training, PRO VA
September 2023
Excel Essential Training (Microsoft 365), LinkedIn Learning
July 2023
Customer Service Foundations (2020), LinkedIn Learning
July 2023
Lead Generation Training, PRO VA
OCTOBER 2023
SKILLS:
Proficient in Microsoft Office and Google Workspace
Efficiently manage Calendars, Emails, and Documents
Great Communication Skills
Research Abilities
INTERESTS:
Reading Fiction and Non- Fiction books
Pinterest
Ads management for Facebook
Social Media Management
Bachelor of Science in Medical Technology
Our Lady of Fatima University