Virtual Assistant with 6+ years of experience answering customer concerns and engaging with clients. Hard-working professional recognized by peers for my multitasking skills. I am a mature team worker and adaptable to all challenging situations. And I am able to work well both in a team environment as well as using my own initiative.
University of Southeastern Philippines
Assists with the client’s needs and requests
Scheduling orders for a patient that needs incontinence supplies
Checking and doing their bill for insurance to pay
Retrieving prescriptions from the patient’s doctor
Monthly monitoring of their insurance to see if they are still qualified for the service
Checking the link prospector's work
Assist their concerns and issues
Assigning them the task per client/campaign
Ensuring they have enough leads for the week
Helps in booking an appointment for clients who wants permanent brow services
Checking and organizing the scheduled appointment and also the canceled ones
Replying to comments and messages coming from Facebook ads and Facebook messenger
Assisting clients with any inquiries and needs
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.