Ian Leo Mandap Angeles

Virtual Assistant
User Thumbnail
Skills
  • Social Media Management
  • Graphic Designer
  • Data Entry
  • Content Creator
  • Editing PowerPoint Presentation
  • Customer Service
REFERENCES

Mrs. Espie Munoz

Call Center Agent
09175818170

Mrs. Ana Katrina Malit

Call Center Agent
09459973271

Mrs. Dhamielyn A. Sarno

Project Manager (ProVa PH)
09158325769

CONTACT

Contact number

09912413858

Email

ilangeles09@gmail.com

Skype

skype:live:ilangeles09?chat

Facebook

https://www.facebook.com/yanangeles09/

Location

Pampanga, Philippines

About me

I'm ian and I am a fast learner, Hardworking, and can manage multiple tasks with minimum supervision. I worked as a Customer Service Representative and also have experience making PowerPoint presentations, Social Media Marketing and basic editing skills on images, videos , brochures , posters and logos.

PROFESSIONAL EXPERIENCE
2022

Customer Service Representative, Teletech Pampanga

•Handling customer complaints
•Answering questions about a company’s products or services
•Processing orders and transactions like phone upgrades, plans, and home
Internet.
•Resolving issues and troubleshooting technical problems.

EDUCATION
2016-2020

Bulacan State University, City of Malolos, Bulacan

Home Economics Major in Food Production and Entrepreneurship

Certificates
2022

Microsoft Word Ultimate Guide, Learn Tech Plus

•Training about basic tools in Microsoft Word.
•Improved my skills in making documents.
•Improved my knowledge about different tools and also about files and docs.

2022

Microsoft Excel Ultimate Guide, Learn Tech Plus

•Training about basic tools in Microsoft Excel.
•Improved my knowledge about the basic formulas and tools in Microsoft Excel.

2023

General Virtual Assistant Training, ProVA PH

•Training about General virtual assistant.
•Improved my knowledge about different niche like social media, data entry,
customer service, content creation, graphics design and task of a virtual
assistant.

2023

Graphics Design and Video Editing, ProVa PH

• Training about Photoshop, After Effects, Figma and Premiere
•Improved my knowledge about different software for editing videos and images
•Learned the basic tools in Photoshop and Premiere.

2023

Social Media Marketing, ProVA PH

•Training about Social Media Marketing.
•Improved my knowledge about different Strategies for marketing, importance of target market, Different platforms, Right social media platform for different businesses and also about planning and implementing marketing strategies.

PERSONAL DATA

Address: 929 San Miguel, San Simon, Pampanga
Nickname: Yan
Age: 25
Sex: Male
Religion: Born Again Christian
Citizenship: Filipino
Birth date: December 09,1997
Birth place: Pampanga
Height: 5'11
Weight: 75 Kg
Civil Status: Single