2012
AB English major in Language
University of Southeastern Philippines
More Info About Me
Task-driven, meticulous professional with 8+ years of organizational expertise, confident in managing client-centric office operations. Equipped with abilities to facilitate internal and external communications, support the day-to-day administrative and operational functions. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and promote efficiency.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Content Writing
Lead Generation
Calendar Management
Certificates
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My Experience and Education
May 2011
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October 2011
Synnex Concentrix
(Technical Support Representative)
• communicate efficiently to quickly resolve issues and ensure customer satisfaction
• keep detailed records of daily interactions, reported issues, and completed solutions along with any further actions
• collaborate to establish goals and objectives for company improvements
June 2012
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June 2013
SSI
(Market Research Interviewer)
• call people from different states to participate as respondents in a project
• collect and input each respondent's data into the system
• explain the purpose of the research
November 2018
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August 2019
Freelancer
(Marketing Consultant)
• arrange reports and marketing presentations
• organize internal management strategies
• execute strategic tasks and monitoring outcome
January 2022
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June 2022
Freelancer
(Lead Generation Specialist)
• research, track, and contact leads
• follow up on all leads generate by the website and cold calling, update all activity in SalesForce.com
• market out candidates to new companies on Linkedin
October
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2022
ProVA
(Data Entry Specialist (Apprenticeship))
• prepare, compile and sort documents for data entry
• check source documents for accuracy
• transcribe information into required electronic format
October
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2022
ProVA
(Social Media Manager (Apprenticeship))
• monitor the company's brand on social media
• build brand awareness by engaging relevant influencers
• manage our online communities to ensure respectful and appropriate engagement
November - 2022
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Present
Freelance
(Executive Assistant)
• manage social media accounts and post engaging content regularly.
• monitor social media for feedback and customer inquiries.
• respond to inquiries in a timely and professional manner.
• assist the CEO with scheduling, email management, and other administrative tasks.
• create and design website pages using Webflow.
• design and create ads for social media and other online platforms.
• perform market research to identify potential clients and competitors.
• analyze data and provide insights to improve social media engagement and website traffic.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.