2024
Bachelor of Science in Tourism Management
Philippine Women’s University
More Info About Me
Hi! My name is Heart Tay Mercado, a people person with excellent interpersonal skills, proficient at facilitating communication and providing tailored support to ensure people’s comfort and satisfaction with various tasks.
My approach to work prioritizes goal attainment to make your life easier and more productive, whether it involves tasks like data entry, schedule management, emails, or personalized assistance. I am dedicated and passionate about my work, with a keen focus on precision and detail.
If you need a versatile virtual assistant who can manage tasks effectively, get in touch with me to discuss how I can offer customized remote assistance to suit your needs.
I am eager to work together and contribute value to the success of your business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Encoder
Certificates
My Experience and Education
2024
-
2024
Clark Airport Support Services
(Ground Crew)
Passenger Service Assistant
2023
-
2023
The Barrington Café
(Barista)
Prepares hot and cold beverages and serves foods and baked goods.
2022
-
2023
McDonald’s Corporation
(Service Crew)
Greet customers, perform cash duties, take orders, serve customers, and clean tables with a consistent positive attitude.
2022
-
2022
Pan Resort and Events Place
(Receptionist)
Welcome Visitors and organize bookings.
Answer phone calls and provide assistance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
Visually communicate messages and ideas effectively through the use of design elements such as imagery and layout.