Hello I am Hazel

More Info About Me

Over nearly 15 years spent overseas, I've seamlessly balanced corporate responsibilities with freelance work in digital marketing and social media management. Whether in the role of a Digital Marketing Manager or Social Media Manager, I am adept at comprehending and meeting client requirements, consistently delivering design solutions promptly and within budget.

Hazel Alcaraz Robles
Manila, Philippines
hazel.alcaraz_009@outlook.com
Freelancer
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Digital Creator | Social Media Manager | Digital Product Seller

Digital Creator
Social Media Management
Bookkeeping
Graphic Designing
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Master in Management - Real Estate Management

Philippine Christian University, Philippines

August 12,2022 - December 9, 2022
Professional Qualification in Accounting & Finance Management Level 4

ITC/ACC0017/10563
https://drive.google.com/file/d/1ZxO5zk2cyvE3YuTIexLOS19ONC31oKh8/view?usp=sharing

2003
Bachelor of Arts - Political Science

University of Saint Louis, Tuguegarao City Philipines

02-Jan-2024 - Present
Slovakia Laundry
(Social Media Management Manager | Head of Admistration)

Managing the social media platform of client across Facebook, Instagram & Linkedln

August 2023 - September 2023
Digital Byte Financial Services Munich, Germany
(Intern- Bookkeeper)

Generated Estimates and Invoices
Managed Statement of Account
AP Management (Monitoring and Payment)
Bank Reconciliations
Management Reporting
Monitored and analyzed accounts receivable aging
Managed Purchase Orders and BillsBank Feeds Categorization Inventory Management

September 2022 - Present
CLIENT: QATAR CORAL FOR REAL ESTATE DEV. LLC Doha ,Qatar (Man Enterprise WLL)
(Facility Administrator)

As the Property Manager's support, I track contracts, handle client relations, and perform administrative tasks. When the Property Manager is absent, I become the primary point of contact for residents, promptly addressing their needs. My focus is on building strong tenant relationships and implementing monitoring systems to ensure building performance. I oversee overall building management to ensure tenant satisfaction and lead the team while adhering to policies and business objectives. Managing building operations, I supervise administration, security, housekeeping, landscape, and maintenance. I coordinate day-to-day operations, handle resident requests, and assist with purchase orders. Additionally, I conduct orientations for new owners/tenants and ensure policy adherence. Overseeing the maintenance program, I conduct regular walk-throughs and prioritize and complete resident service requests promptly. I lead residential recognition efforts and maintain tenant profiles, and I coordinate with the Client Relationship Manager on contracts and move-in procedures for new tenants.

Jan. 2022 - Sept. 022
Al Asmakh Real Estate Development LLC, Doha Qatar
(Leasing Officer)

As a Leasing Officer, I conduct property tours for potential renters, showcasing available units and providing guidance during visits. Proactively following up on leads, I engage potential renters and encourage them to consider leasing. I conduct thorough background and credit checks, assessing prospective renters' qualifications. Preparing accurate leasing documents in compliance with property regulations is a priority. Efficiently handling rent payments, security deposits, and application fees from tenants is part of my role. I keep residents informed of any rental agreement changes or upcoming property-related matters. Building strong rapport with current tenants, I provide personalized service and address their needs promptly. I also monitor and maintain community facilities like mailrooms, fitness centers, and laundry rooms, ensuring they are well-kept and functional.

Apr. 2017 - Nov. 2021
Client: Qatar Coral For Real Estate Development LLC DOHA QATAR (Man Enterprise WLL)
(Facility Coordinator)

As the Facilities Coordinator, I build strong relationships with outside contractors and collaborate with internal managers for projects. I assist the Facilities Manager in project implementation and manage the ARCHIBUS system for work orders. Maintaining vendor and real estate files, I provide prompt support for the site. I supervise electrical, HVAC, plumbing, data upgrades, remodeling, and construction projects and review employee timesheets for Payroll Administration. Additionally, I handle Fire Safety Administration for two buildings and act as a backup for the building engineer. My role includes administrative tasks, liaison duties, and cultivating landlord-tenant relationships for increased leasing and renewal opportunities. I also supervise contractors for apartment handover.

2015 - 2017
CLIENT: QATAR CORAL FOR REAL ESTATE DEVELOPMENT LLD DOHA QATAR (Premium Cleaning Services)
(Adminsitrative Assistant - Concierge)

Handle phone calls, schedule meetings, and provide assistance to visitors, ensuring a welcoming environment.
Perform administrative tasks such as filing, typing, copying, and scanning, maintaining accuracy and organization.
Manage projects, assign tasks, and ensure timely completion for efficient project management.
Demonstrate effective communication skills for both verbal and written interactions with stakeholders.
Support the team by assisting with tasks, fostering teamwork and collaboration.
Maintain equipment functionality, coordinating repairs and preventive maintenance.
Manage inventory and supplies, ensuring availability and timely reordering.
Contribute to the overall efficiency of the office by fulfilling these responsibilities effectively.

My Services

Graphic Design

"Stunning visuals, limitless creativity. Lets elevate your brand 🎨 #GraphicDesign #Creativity"

Real Estate Virtual Assistant

handle the administrative tasks, lead generation, listing coordination, transaction support, marketing, and research

Social Media Management & Marketing

Search the Internet for information on a wide variety of topics.

Executive Assistant

Master Email Management, Streamline Meetings, Tame Calendars, Handle Calls, and Seamlessly Schedule Appointments.

Testimonials


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Manila,
Philippines
Email :
hazel.alcaraz_009@outlook.com


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