Hi! This is Hannah Mae

More Info About Me

Hi, how are you? Welcome to my profile! I'm Mae, your future Rockstar General Virtual Associate/Business Operations Specialist. It's a privilege to work, gain knowledge, and share my experience with you.
I am currently seeking new challenges and opportunities for career growth. With a diverse background that includes roles such as Treasury Assistant, Loans Processor, Customer Service Chat/Email Support, Bookkeeper/Payroll Associate, and Social Media Manager. I bring a wealth of experience to the table.

Here’s a bit more about my background:

Treasury Assistant: I have experience managing financial records, processing invoices, and assisting with budgeting. My meticulous attention to detail ensures accuracy in all financial documentation.

Loans Processor: In this role, I handled the end-to-end loan application process, verified documentation, and facilitated communication between clients and financial institutions. Confirm and prepare the loan contract documentation. My ability to manage multiple tasks and adhere to strict deadlines was key to my success.

Customer Service Chat/Email Support: I provided exceptional support through online chat/email, addressing customer inquiries through email, business suite, and other platforms, resolving issues, and ensuring a positive experience. My strong communication skills and patience helped in building lasting customer relationships.

Bookkeeper/Payroll Associate: I specialize in maintaining accurate financial records, reconciling accounts, generating financial reports, and doing payroll processes. My analytical skills and dedication to precision ensure that all finance tasks are completed efficiently and accurately.

Social Media Manager: I have managed content posting on various platforms, including Facebook Reels, Feed, and Stories. My role involved creating engaging content, scheduling posts, and analyzing performance metrics to optimize social media strategies. I’m skilled in crafting posts that capture attention and drive engagement.

Real Estate Virtual Assistant: I provide comprehensive support to real estate professionals by handling administrative tasks such as managing listings, scheduling showings, coordinating client communications, and ensuring seamless transaction processes. In my role as a Transaction Coordinator, I oversee the entire transaction from offer acceptance to closing. This includes ensuring all documents are completed accurately, managing timelines, coordinating inspections, and communicating with buyers, sellers, agents, and other parties involved to keep the process on track. I am skilled in utilizing real estate software, managing CRM systems, and conducting market research to support property management and sales teams. With a keen eye for detail and excellent organizational skills, I assist in keeping operations efficient, helping agents focus on building relationships and closing deals.

If you are looking for someone who is:

* Flexible and eager to be trained
* Professional with strong work ethics
* Capable of working independently or as part of a team, even under pressure with minimal supervision
then I am the right person for you. I am committed to delivering reliable, high-quality work and always give 100% to everything I do.

Let’s connect and explore how I can contribute to your success!

Hannah Mae Dela Cruz Villesis
Baliuag, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Financial Administration
Loans Processing
Client Service/Customer Support
Accounting Clerk
Social Media Management
Meticulousness
Transaction Coordination

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Business Administration Major in Financial Management

The Business Administration program, with a focus on Financial Management, is designed to provide students with the expertise needed for a successful career in finance. The curriculum offers in-depth knowledge in areas such as financial analysis, investment strategies, corporate finance, and risk management. Graduates are well-prepared to pursue careers in banking, investment, corporate finance, and financial planning. With a strong foundation in strategic financial decision-making, this program equips students to excel in the fast-paced and competitive finance industry.

June 2024 - 2025
South Asialink Finance Corporation - Philippines
(Loan Processor / Treasury Assistant)

Verified the accuracy and completeness of documents in the CAM report, cross-referencing with credit advice to ensure consistency and compliance. | Prepared loan documentation for signature by all involved parties to finalize transactions. | Managed the tagging and booking of accounts, ensuring timely and precise processing within the system. | Coordinated the preparation and authentication of collateral documents, ensuring compliance with legal and regulatory requirements. | Transmitted collateral folders to vault custody for mortgage processing. | As a Treasury Assistant, accurately posted processing and chattel fees to the system. | Oversaw and managed the branch's budget and finances, ensuring efficient resource allocation and strict adherence to financial policies.

2021 - 2022
Asialink Finance Corporation - Philippines
(Branch Sales Officer)

As a loans officer, I effectively supported the company's marketing initiatives by managing both external and internal communication processes. I facilitated borrower interactions to collect, review, and verify all necessary documentation, ensuring completeness and accuracy. I worked closely with the credit committee and the credit review department to streamline the loan approval and release process, ensuring compliance with all requirements. My primary focus was to deliver exceptional service to borrowers while contributing to the company’s strategic goals and maximizing operational efficiency.

2020 - 2025
Automotive Dealers Philippines
(Marketing Freelancer)

Utilized freelance marketing and sales expertise within the automotive industry to drive strategic client acquisition and revenue growth. Implemented targeted marketing campaigns to boost brand visibility, developed strong customer relationships, and provided tailored solutions that contributed to enhanced sales performance, market expansion, and long-term business success.

My Services

Client Service/Customer Support

Exceptional support via online chat, resolving inquiries, addressing issues promptly, 'n enhancing customer satisfaction

Loans Processing

Efficiently handle loan applications, verify documents, 'n ensure clear communication with accurate loan documentation

Financial Administration

Accurate financial record-keeping, account reconciliation, and detailed reports to maintain your accounts in top shape

Social Media Management

Strategic content posting/management across FB Reels/Feed/Stories to boost engagement 'n optimize your online presence

Real Estate / Transaction Coordination

Streamlining admin tasks, managing listings, and coordinating transactions to help real estate professionals close deals


Works

Sample as Loans Processor...

Sample as a Bookkeeper

SAMPLE as SMM

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baliuag,
Philippines


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