Grace Arabiana

Professional Virtual Assistant
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Contact Information
  • 09154292745
  • graciaarabiana@gmail.com
  • Purok Del Carmen, St. Jude Village, Villalimpia Loay, Bohol
About Me

A teacher by profession but also an open-minded and self-motivated individual who wants to expand knowledge, extend help and seeks experience as a virtual assistant.

Education
2015

Holy Name University

Bachelor in Elementary Education major in Special Education

Experiences
September 2022 >> July 2023

Customer Service Representative

>Provides customer's financial information
>Assisted and managed customer's shop/account
>Helped customer's track their package and shipping information

May 2020 >> December 2020

Social Media Marketer

> Offered free financial education,
> Created and managed Facebook advertisement
> Appointment Setting
> Lead Prospecting
> Out-bound callings

June 2017 >> March 2020

Teacher

> planned lessons adequate to learner's academic needs
> classroom and behavior management
> delivered performance and academic results to parents

April 2016 >> May 2017

ESL Teacher/Liaison Officer

> Taught English as Second Language to International students
> Processed Student's Study Permit at the Bureau of Immigration
> Processed Employees Payroll & other admin tasks

Novermber 2023 >> April 2024

Great Life Contact Center Representative

> Provided customer service to dealers, address concerns and gain their commitment to come back and transact with the company
> Conducted outbound calls for recruits and encouraged them to keep their account active by doing transactions with the company

Character References

Dhamielyn A. Sarno, MIT
dhamsarno@gmail.com
09158325769

Jhenymer Carbajal
Former Team Leader (TaskUs)
09759513570

Rishelle Nina Ofamen
ofamenrishellenina@gmail.com
09355744237