2010
Bachelor of Science in Accountancy
Cagayan De Oro College
More Info About Me
With 9 years of experience in various functions such as Operations, Customer Service, Administrative, Secretarial, Marketing, Supervisory and accounts. Problem-solving skills, integrity, and proficiency in Microsoft Office, SAP ERP, CAFM Rosmiman, SAP LUMIRA, ORACLE SIEBIL, QUICKBOOKS and XERO applications. A hardworking, dedicated, and service-oriented who can work efficiently with minimal supervision and under pressure.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
International Food Stuff - Sharjah, UAE
(Trade Marketing Coordinator)
Contributed to seasonal and marketing programs, collaborated with the
merchandising team to create in-store experiences, developed trade marketing
strategies, and monitored the market status of products compared to
competitors. Preparing monthly reports to evaluate performance, prepared daily
sales reports, and created PLAN IDs and Modifiers for approved SKU plan.
2021
-
2022
Expo 2020 Dubai UAE
(Helpdesk Specialist)
Utilized ticketing systems to organize and handle requests and actions for
assistance. Hired, mentored, and assisted representatives at the help desk.
Handled escalated problems by acting as a subject matter expert on a variety of
problems. Assigned personnel/service provider with provided information. Utilized
a range of diagnostic techniques and tools to identify and resolve issues.
Answered questions from clients and offered relevant support - and all
interactions were recorded for future use.
2019
-
2021
Clifton Interiors LLC, Dubai, UAE
(Project Coordinator/Administrator)
This passage describes the responsibilities of coordinating projects
and managing administrative tasks. This includes working with clients
to determine project needs and goals, managing schedules and
internal teams, tracking project status, organizing office operations,
and assisting with bookkeeping and budgeting processes. Other
duties include managing appointments, handling phone calls and
mail, updating databases and records, monitoring office supply
inventory, and assisting colleagues when necessary.
2017
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2018
Shining White Building Cleaning LLC, Dubai, UAE
(Operations Coordinator)
The role involves assisting managers in coordinating and managing daily business
operations to meet customer expectations and company goals. It requires
building and maintaining strong customer relationships, evaluating current
operational performance, and providing strategic plans for improvements.
Responsibilities also include resolving operational problems, maintaining standard
operating procedures, preparing financial documents, and coordinating with
partners for daily bookings. Additionally, the role involves answering queries
regarding service prices and payment terms, checking employee time sheets, and
performing other assigned duties and responsibilities.
2014
-
2017
Spinneys Dubai LLC, Abu Dhabi, UAE
(Logistic Admin)
The job entails updating LPOs and FPOs, checking items, generating and printing
picking slips, accepting deliveries, and handling store queries. It also involves
handling BTI and BTO of all UAE Spinneys stores and issuing credit notes to ADH
and Oman, preparing various GRVs, and preparing reports for the manager.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.