SOCIAL MEDIA STRATEGIST
-Social Media Management
-Content Creation & Strategy
-Digital Marketing Campaigns
-Brand Awareness & Audience Engagement
-Campaign Management

DATA ENTRY
-Data Entry & Data Interpretation
-Accuracy & Attention to Detail
-Workflow & Task Management
-Administrative Tasks

APPOINTMENT SETTER
-Scheduling & Calendar Management
-Client Communication
-Virtual Assistance
-Task Coordination

LEAD GENERATION
-B2B Sales & Lead Generation
-Customer Outreach & Engagement
-Prospect Research
-CRM Management

MICROSOFT OFFICE (Word, PowerPoint, Excel)
Advanced Formatting and Data Editing

GOOGLE WORKSPACE (Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar)
Appointment Scheduling and Event Management

DESIGN and EDITING TOOLS (CapCut, Canva, Adobe Premiere Pro, Adobe Photoshop)

Bachelor of Arts in Communication
Systems Plus College Foundation
McArthur Highway, Balibago, Angeles City
2019 Graduate

A meticulous Data Entry Specialist and dynamic Social Media Manager with a keen emphasis on accuracy and digital engagement. Organized in managing data efficiently while creating captivating social media strategies that boost brand awareness and audience interaction. Adept at communicating effectively with teams and clients, prioritizing tasks to meet deadlines, and coordinating campaigns for maximum impact. A specialist in content creation, data interpretation, and campaign management, ensuring an enhanced online presence. Skilled in executing projects, streamlining processes, and supporting team efforts to drive success. Facilitated smooth workflows, multitasking across different platforms, and scheduling posts and tasks to ensure the timely delivery of high-quality results in fast-paced environments.

Freelance Marketing, Design & Social Media Specialist / Data Entry Specialist
July 2020 – MARCH 2025
Oh! MG Bills Payment & Remittance Center
Angeles City, Pampanga 2009

Customer Service Manager
Aug 2019 – MARCH 2025
XI YAN MAXWELL PTE.LTD.
28 Maxwell Rd. #01-15/17 Singapore 069120

VIP Junket Roller
March 2018 - FEBRUARY 2019
Royce Hotel and Casino

Lead Generation Specialist
AUGUST 2017 - FEBRUARY 2018
Demand Science - B2B Lead GeneratioN

Customer Service/ Dealer Support
October 2015 – March 2016
IQOR Philippines Site 2
Berthaphil II Compound, Jose Abad Santos Ave., Clark Freeport, Angeles, Pampanga

Customer Representative
April 2015 – October 2015
2nd Program: Amazon UK
Universal Agent (Billing and Technical Consultant)
ctober 2013 – May 2014
1st Program: Hughes Net Satellite Internet
Sutherland Global Services
Jose Abad Santos Ave, Clark Freeport, Angeles, Pampanga

General Virtual Assistance Training
ProVA Virtual Assistant | Issued: March 2025
Successfully completed a 5-8 hour live webinar on virtual assistance skills.
Gained knowledge in freelancing, administrative tasks, and online business support.

Data Entry Training
ProVA Virtual Assistant | Issued: March 2025
Successfully completed a comprehensive training program on data entry skills.

Name: Dhamielyn A. Sarno, MIT
Position: Project Manager
Company: Pro VA PH (Virtual Assistant Philippines)
Email: dhamsarno@gmail.com
Mobile: +63 915 832 5769