2015
BS Radiologic Technology
Mt. Carmel College
About ME :
I gained experience and a desire for engaging with people while working as an associate on various accounts in the business process outsourcing industry.
I'm passionate about assisting ambitious small businesses with social media marketing and promotion, enabling them to realize their goals.
I can assist you in engaging with current and potential consumers, representing your brand professionally and creatively on various Social Media Platforms, generating leads and converting them into sales, and making the most of what you have!
What I can offer...
Social Media Manager
Customer Service
Data Entry
Content Creator
Digital Marketing
Email Specialist
Certificates
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My Experience and Education
June 2021
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April 2022
WNS
(Sr. Ops Associate)
-I'm in charge of providing them with information and answering any policy queries. Paperwork, receiving phone calls from agents and mortgagee companies, processing email tickets, advising claim actions, and updating insurance records are some of my regular responsibilities.
February 2021
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June 2021
411Locals
(Digital Marketing Consultant)
I use analytics to track customer engagement, manage advertising campaigns for customers, and find strategies to boost search engine results. I also make sure that my clients' websites are appealing, informative, and user-friendly.
October 2017
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July 2018
VXI Global Holdings
(Account Associate)
I deliver quality service to my customers. Customers' calls are also addressed, research is conducted, relevant information is collected and forwarded, and solutions to strengthen service quality are developed.
February 2017
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September 2017
RJ Globus
(Account and Email Specialist)
I responds to client inquiries by gaining a thorough knowledge of the situation; sends out email updates for customer billing information. Make cold calls to customers to verify payment.
January 2016
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January 2017
Convergys
(Customer Support Associate I)
I acknowledges client inquiries, reviews prior inquiries and responses, gathers and researches information, assembles and forwards information, and verifies customer understanding of information and answer.
May 2015
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January 2016
Tele Angels Contact Solutions
(Appointment Setter)
I organize sales staff appointments with potential clients, ensuring that key meetings are scheduled for the sales team. Do cold calling for possible prospect using the leads.
My Services
Cold Caller /CSR
Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.