- gelanohk@gmail.com
- +63 976 508 6135
- Blk 7 Lot 29, Krovha Axis Rd. Kalawaan, Pasig City
- Good verbal and written communication
- Conducting research
- Administrative support
- Time Management
- Social Media Manager
- Multitasking
- Problem Solving
Bachelor of Secondary Education
Major in English
ICCT Colleges Foundation, INC.
I am dedicated, highly organized, adaptable, and professional when it comes to work. I have a strong ability to analyze problems, identify root causes, and develop effective solutions.
Advertising Sales Rep Associate
I am skilled in identifying business opportunities, presenting tailored advertising solutions, and supporting account management efforts to achieve sales targets. Committed to delivering outstanding customer service and maximizing ad campaign performance.
Technical Support Representative
Skilled at identifying typical concerns and offering workable solutions to assist clients in resolving their problems with their appliances.
Customer Service Representative
I do inbound calls and email, checking the status of customer’s estimated delivery of their packages, offering refund or replacement for lost packages, answering inquires for the products availability.
Customer Service Representative
I was trained to do inbound calls for Assurance Wireless, a telecommunications company also known as Obama phone. Identifying problems and providing first call resolution. Performance was estimated through Key Performance Indicator.
I participated a training in ProVA as General Virtual Assistant which conducted on April 1, 2023. I specialize Facebook Ads Management, On-Page Optimization, Keyword Research and Data Entry.