To obtain a position of responsibility that utilizes my skills and experience, to work in an environment where I can enrich my knowledge, and to further contribute to the organization's overall success.

June 2024 - June 2025

Customer Experience Agent, Alorica Clark

• Obtains client information by answering telephone calls; interviewing clients;
verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information, confirming pricing.
• Informs clients by explaining procedures; answering questions; providing
information.

April 2022 - February 2023

Sales Associate / Cashier, World Balance, Marquee Mall

• Welcome and address customers in a professional manner.
• Manage a high volume of customers in a courteous and friendly way.
• Give product suggestions to customers when needed.
• Assist customers in product selections based on their needs.
• Perform cash or credit card transactions for customer purchases.
• Handle cash register and manage cash receivable and payables.
• Arrange the product display areas in a visually appealing manner.
• Collaborate with sales team to offer quality customer services.
• Inform customers about available products, ongoing sales, discounts, and
promotions.

2019-2024

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT, HOLY ANGEL UNIVERSITY

Holy Angel Street, Angeles City, Pampanga

November 3, 2023

CIVIL SERVICE PROFESSIONAL LEVEL PASSER

May 19, 2023

AMADEUS RESERVATIONS ESSENTIALS CERTIFIED