2011-01 - 2013-01

Bachelor of Science in Information Technology

Jesus Reigns Christian College - Manila, Metro Manila, Philippines

I am a detail-oriented, results-driven, and resourceful professional with a strong background in Customer Service and Administrative Support. I bring extensive experience in sales and production management, back-office operations, and executive assistance. My strengths lie in creating comprehensive reports, managing and evaluating data, addressing concerns efficiently, and maintaining solid relationships with clients, executives, and stakeholders at all levels.
I thrive in fast-paced environments where exceptional service and timely task execution are critical, always upholding the highest level of confidentiality. Known for creating organized, efficient workflows, I excel at providing high-level support, resolving issues, and nurturing relationships to drive loyalty and long-term business growth.
My goal is to be a strategic asset to your team. By leveraging my administrative and management expertise, I aim to reduce your workload and help you focus on the core operations of your business, ultimately contributing to increased productivity and revenue.

2023-07 - 2025-05

Logistics Coordinator, RelyEx Solutions

• Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
• Managed cross-functional teams for efficient project execution and timely completion.
• Improved order accuracy through meticulous data entry and verification processes.
• Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
• Organized back-office support for field operations, contributing to smoother project execution

2021-05 - 2023-07

Data Management Specialist, EXL Service Philippines

• Analyzing data for client
• Creating templates of the data given
• Implement, maintain, and develop data
• Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
• Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
• Supported the design and implementation of a robust business intelligence infrastructure, enabling real-time reporting capabilities.
• Improved data quality by implementing rigorous validation and verification processes.

2020-02 - 2021-02

General Virtual Assistant, Ace Eaton

• Web design and updating the products with description on the client's website.
• Supported project management with task delegation, progress tracking, and deadline monitoring to ensure timely completion.
• Demonstrated adaptability flexibility when managing multiple priorities shifting deadlines adjusting work plans accordingly meet evolving needs.
• Improved workflow by conducting research on various topics for the benefit of the team and clients.

2020-01 - 2021-01

Data Entry Specialist, Sidebar Insurance

• Creating client appointments and setting an appointment.
• Updating list of clients for the yearly report
• Corrected data entry errors to prevent duplication or data degradation.
• Completed data entry tasks with accuracy and efficiency.
• Compiled data and reviewed information for accuracy prior to input.

2018-11 - 2020-08

Payroll Auditor, EXL Service Philippines

• Doing worker's compensation premium audits for construction companies.
• Minimized risk exposure related to wage law violations through stringent adherence to regulatory guidelines during audits.
• Supported management in budget planning by providing accurate payroll cost projections based on historical data analysis.
• Conducted internal audits to verify proper documentation for employee overtime hours worked.
• Streamlined payroll processes for increased efficiency and reduced errors.
• Assisted employees in resolving payroll-related questions or issues promptly and professionally