2015
Bachelor of Science in Business Administration
Carlos Hilado Memorial State College
More Info About Me
Hi, my name is Genie Saludo, a resident of Bacolod City, Philippines. I am a dedicated and results-oriented individual with 1 and half years experience in Airline Industry as Customer/Passenger Service Agent, a 2 years experience in Power Industry as HR Assistant and 2 years experience as a Marketing Associate. I am equipped with enough knowledge and skills that enables me to be more flexible, goal oriented, motivated and willing to work under pressure and mature enough to handle different situations and treat people with respect, fairness and with a non-judgmental attitude. I have a high regards to work, it ethics, policies, rules and regulations that I diligently abide unto it. I respect professionalism by having respect to my superiors, subordinates, co-workers, & clients. I value honesty and service at the same time. Most of all, my love of work and care for the sick makes me well driven and more determined to succeed in my chosen profession.
Professional Skills
Abilities that can help me succeed in my job.
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
Professional Timeline
My journey of growth and achievement.
2019
-
2021
Yoorekka
(Marketing Associate)
1. To engage customers & improve business opportunities, both through retaining existing clients & attracting new patrons
2. Track sales & feedback & adjust marketing strategies as necessary
3. Establishes marketing tracking methods to help each client evaluate performance overtime
2017
-
2019
Central Negros Power Reliability, Inc.
(HR Assistant)
1. Responsible for recruitment
2. Responsible for leave credits
3. Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increase; tracking vacation
4. Prepare & Updating Statutory Benefits ( SSS, PHIC, HDMF)
5. Responsible for performance review of employees
6. Responsible for timekeeping forms - SL & VL, under time, change shift, Maternity & other forms of compensation & benefits of employees.
2016
-
2017
MacroAsia Corp. / Philippine Airlines
(Passenger/Customer Service Agent)
CHECK - IN COUNTER
1. Welcome passengers as they arrive at the terminal counter
2. Ask passengers tickets & verify information by asking pertinent questions
3. Weigh passengers luggage to make sure it conforms to airline rules, assess passengers hand luggage to determine weight and size allowance.
4. Secure unsealed packages or unlocked bags in plastic wrap prior to sending them off to the aircraft
5. Assist passengers with their inquiries and attempt to give them a satisfactory response.
6. Announce flight attendant and boarding information as needed
MABUHAY LOUNGE ATTENDANT
1. Keep records of guests entering the lounge (based on their status if they are Business Class, Premium Class, Million Miler, Premier Elite & Elite)
2. Build & maintain strong relationships with guests with small talk.
3. Make guests comfortable while waiting for their schedule flight
4. Provide guests information related to their travel
5. Set up and replenish the food buffet station
6. Maintain the lounge stocked and clean at all times.
Services Offered
Service commitment that uniquely define the level of service in terms of availability, scope and how we can help your business succeed.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.