2012
Bachelor of Science in Business Administration major in Financial Management
Saint Louis University
More Info About Me
I am an administrative professional with a variety of experiences, along with beginner-level proficiency in Mandarin Chinese.
I have two years of administrative experience in both the real estate and manufacturing industries. During this time, I have collaborated with fellow admins and cross-functional teams to ensure document coherence and accuracy, and have experienced using bFO Salesforce, Oracle, Microsoft Excel, and Google Sheets.
Since 2018, for the past seven years, I have been engaged in supporting the daily operations of my husband's milktea franchise business in Hualien, Taiwan by managing inventory, maintaining cleanliness, organizing supplies, assisting with cashiering, and ensuring smooth store workflow.
Tools I can use: Canva, ClickUp, Trello, Zoom, and Google workspace.
Feel free to reach out if you'd like to connect and discuss how we can collaborate.
DISC Personality Test: CSDI (https://www.123test.com/report/NHKLDGIY2OV0SO)
CliftonStrengths (Top5): Futuristic | Deliberative | Restorative | Adaptability | Ideation
My Skills and Competencies
Social Media Management
Data Entry
Content Creation
Lead Generation
Certificates
My Experience and Education
2019
-
Present
自己來 紅茶鮮乳 花蓮中正店
(Operations Assistant)
• Franchisee
• DIY Black Tea Fresh Milk Hualien Zhongzheng Store (Zìjǐ lái hóngchá xiān rǔ huālián zhōngzhèng diàn) is a Taiwanese tea shop that sells various types of tea, and providing a unique experience to customers by allowing them to get their own tea using specially designed equipment reminiscent of a beer tap.
• Executing tasks during store opening and closure, managing inventory status, and overseeing over-the-counter transactions.
2018
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2019
晨吉司漢 肉排蛋土司 花蓮中正店
(Operations Assistant)
• Franchisee
• Chenji Sihan Meat Chop Egg Toast (Chén jí sī hàn ròupái dàn tǔsī) is a breakfast shop in Taiwan that sells a variety of sandwiches.
• Performed opening and closing duties, tracked inventory levels, handled over-the-counter transactions, and assisted with the preparation of beverages and sandwiches.
2016
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2018
APC By Schneider Electric
(Service Order Administrator (Full-time))
• Process/book orders from assigned country using Salesforce, Oracle and other relevant systems to achieve monthly, quarterly and yearly objectives.
• Communicate with other teams and departments to have accurate and up-to-date data, and to solve issues.
• Support other countries as well whenever necessary in terms of processing/booking orders.
• Work with accounts payable, credits/collection to ensure documentation is accurate.
2014
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2016
Megaworld Corporation
(Management Analyst (Full-time))
• Reviewing, monitoring, and tracking payment endorsements of the Operations, Administration, and Marketing departments.
• Coordinate with different departments whenever needed to make all information consistent.
2013
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2014
Property Company of Friends, Inc. (PRO•FRIENDS)
(Client Relations Move-In Specialist (Full-time))
• Mainly in charge of inspecting the residential units to determine if the quality of product is aligned with the company standards.
• Also, in charge of facilitating the turn-over of the unit to the respecting buyer, assuring that all pertinent documents are approved.
2012
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2013
PJ Lhuillier Group of Companies
(BUSINESS AND CLIENT RELATIONS ASSITANT II (Full-time))
• Responsible in processing over-the-counter transactions of the clients such as remittances, bills payment, and renewal of contract/s of pawned item/s.
• Attends to all client’s concerns about remittances, bills payments and pawning.
• Cross-sell other services and/or offers.
• Responsible for providing clerical and administrative support to all branch personnel.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.