As a passionate and driven analyst professional, I bring a unique blend of creativity, expertise, and dedication to every project I undertake. With a background in Customer Service Representative , Compliance Investigation Analyst and Order to Cash Operations, I thrive in dynamic environments where I can leverage my skills in excellent communication, patience, problem solving, adaptability, time-management and positive attitude, to deliver impactful results. I am known for my strong work ethic, attention to detail, and collaborative approach, which have enabled me to build strong relationships and consistently exceed expectations. I am committed to pushing boundaries, solving problems, and delivering excellence. I am excited about the opportunity to contribute my talents and make a meaningful impact.
Mapua University
Far Eastern University
Develop and implement comprehensive social media strategies to increase brand awareness, engagement, and conversion. Manage social media accounts, including daily monitoring, posting, and responding to comments and messages. Stay up to date with the latest social media trends, tools, and best practices.
Developed engaging content for various platforms including blogs, websites, and social media, effectively increasing brand awareness and audience engagement. Researched industry trends and conducted keyword research to optimize content for search engines (SEO), driving organic traffic growth. Wrote, edited, and proofread diverse content formats including articles, product descriptions, email marketing copy, and website content. Collaborated with marketing and design teams to create cohesive campaigns and visually appealing assets. Created visually compelling and on-brand content (images, videos, carousels) for platforms like Instagram, Facebook, and TikTok, significantly boosting follower growth and engagement.
Inputting and updating data into computer systems or databases. Verifying and reviewing data for accuracy and completeness. Ensuring data is entered in a timely and efficient manner. Ensuring data integrity and security by following data entry procedures and protocols. Organizing and maintaining files and records. Generating reports and preparing data for analysis. Responding to data inquiries and discrepancies. Collaborating with other team members to complete tasks and projects. Following data entry and quality control procedures to ensure accuracy. Maintaining confidentiality and security of sensitive information. Adhering to company policies and procedures. Assisting with data clean-up and data validation tasks. Providing general administrative support as needed.
Inputting and updating data into computer systems or databases. Verifying and reviewing data for accuracy and completeness. Ensuring data is entered in a timely and efficient manner. Ensuring data integrity and security by following data entry procedures and protocols. Organizing and maintaining files and records. Generating reports and preparing data for analysis. Responding to data inquiries and discrepancies. Collaborating with other team members to complete tasks and projects. Following data entry and quality control procedures to ensure accuracy. Maintaining confidentiality and security of sensitive information. Adhering to company policies and procedures. Assisting with data clean-up and data validation tasks. Providing general administrative support as needed.
End-to-end process within a business that starts with receiving a customer order and concludes with receiving payment for the delivered goods or services. The key steps in this process typically include order entry, order fulfillment, shipping, invoicing, and finally, receiving payment.
To investigate the customer ’s account if there is unusual activity and to distinguish if the activity or event is fraud or not. So we can granted their request.
It is our responsibility to provide excellent solution and customer service to our customer experiencing different problems and issue. To assist customers with complaints and enquiries, provide product and service information, accept purchases, and process returns. It is our role to assist customers in understanding the goods and answering inquiries regarding their issue.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.