2022
BS Marine Engineering
Mariners’ Polytechnic Colleges Foundation
More Info About Me
Seaman/CSR/Virtual Assistant
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Certificates
×
![]()
My Experience and Education
2023
-
2023
Peak Support
(Customer Service Associate)
Assign towing services to customers that needs it.
Coordinate with clients regarding the details of the insurance claim and service.
Follow-up with service providers regarding the status of the tow.
Settle storage charges of vehicles so it can be delivered to the drop-off location.
2023
-
2023
Influx
(Customer Service Associate)
Assists healthcare facilities and professionals regarding their desired job availability and posting.
Troubleshoot with callers over the phone.
Resolve tickets.
2018
-
2019
Quantrics Enterprises Inc.
(Customer Service Representative)
Assist customers over the phone regarding the services the account offers.
Tasks include billing, tech support, customer support, and sales.
My Services
Phone Support
Assisting customers through phone and resolving their issues or concerns in a timely manner
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.