Problem solving
Multitasking
Fast and accurate typing skills
Time management
Empathy
Patience
Computer literacy
Francis Cultivo
Freelancer-
I have excellent administrative skills. I am very good in communication both oral and written. I also have customer service skill.
Skills
Education
SECONDARY HIGH SCHOOL
Benigno S. Aquino National High School
2018 - 2019
COLLEGE
Concepcion Holy Cross College Inc
2022 - 2023
Experience
CUSTOMER SERVICE ASSOCIATE
Concentrix
2023 - 2024
- Resolving customer's complaints via Email and live chat at the same time
- Using Zendesk as a tool for ticketing system
- Providing accurate information to receive positive feedback
STUDENT TEACHER
Concepcion Holy Cross College
2022 - 2023
- Handled intermediate level students
- Collaborates with other teachers and discuss about what will be the teaching methods
- Giving students motivations to get their full attention
- Helping my Co-teacher by creating a lesson plan, observing and assessing student's perfomance, facilitating small group activities
- Awarded as Best in Innovation
ATTENDED GENERAL VIRTUAL ASSISTANCE COURSE
Pro VA
January 28, 2024