Hi! I'm Your Dedicated Virtual Assistant Flora

Professional General Virtual Assistant

"Hello! I’m a dedicated and results-driven Virtual Assistant, committed to helping businesses thrive by delivering a wide range of specialized services. Whether you need seamless Customer Support (via voice or email) efficient Lead Generation, or smooth Project Management, I have the skills and experience to support your business's growth in the digital space.

With expertise as a General Virtual Specialist, I offer tailored services to fit your unique needs and drive productivity. Here’s a look at how I can help your business:

Services I Offer:
Customer Support (Voice & Email): I provide fast, friendly, and professional customer support, handling inquiries and resolving issues, ensuring your customers feel valued and heard.

Lead Generation: I excel in identifying and reaching out to potential leads, nurturing relationships, and converting prospects into valuable customers to drive your business’s bottom line.

Project Management: I help streamline your projects by creating efficient workflows, setting clear timelines, and overseeing project execution, ensuring all tasks are completed on time and to specification.

Scheduling & Meetings: I manage and coordinate meetings, appointments, and travel schedules, ensuring that your calendar runs smoothly and efficiently.

Why I Stand Out:
Professional Expertise: My comprehensive training and hands-on experience across different platforms enable me to offer well-rounded support tailored to your business’s needs.

Proven Efficiency: I am proficient in managing multiple tasks simultaneously, ensuring that all work is completed with a high level of accuracy and attention to detail no matter how many moving parts.

Proactive Problem-Solving: I don’t just follow instructions—I anticipate needs and proactively seek solutions, always staying one step ahead.

Passion for Growth: I’m committed to continuous learning and staying updated with the latest tools, trends, and best practices in the virtual assistant industry.

Dependable Communication: I pride myself on my clear, consistent, and prompt communication, ensuring you're always in the loop and never left wondering about the status of a task or project.

What You Can Expect from Working with Me:
A seamless experience with high-quality results, whether I’m providing support to your customers or managing the inner workings of your business.

A dedicated and reliable partner who truly cares about helping you grow and succeed, not just completing tasks.
A customized approach to fit your business’s unique needs and vision.


If you’re looking for someone who can take on a wide range of tasks, improve your operational efficiency, and allow you to focus on what matters most growing your business then I’m here to help. Let’s work together and take your business to the next level!"

Flora Sotto
Davao City, Philippines
Freelancer
Check my CV View Work Hire Me

Project Management

General Virtual Assistance
Calendar Manager
Customer Support
Data Scraping
List Builder
Social Media Manager
Data Entry
Content Creator
Personal Assistant
General Virtual Assistant
Lead Generation Specialist

Certificates

Lead Generation Specialist

  • EXPERIENCE
  • EDUCATION
2022
Bachelor of Science in Tourism Management

Holycross of Davao College

july - december
Confidential
(LEAD GENERATION SPECIALIST)

List Building of company/brands all over around Australia and NZ by following specific metrics and SOP providing HQ emails, phone, website.

october 2021 - November 2021
Abiding Homecare
(Personal Assistant/ SMM)

Assist client day by day responsibility and juties create a content calendar, simple graphics design, and scheduling post

2021 - 2021
Concentrix
(Customer Support Representative (HYBRID) Inbound/Outbound Calls/Email Support)

2022 - 2023
Confidential
(Technical Assistant)

Technical Assistant

Answering inbound/outbound calls Acknowledge clients various concerns
strong analyzation skills for complicated concerns of clients
creating case reports for clients concern
Update trackers for Escalated Calls
traffering call to concerning offices
Conduct Surveys

SEPTEMBER 2023 - SEPTEMBER 2023
FREELANCING
(LEAD GENERATION SPECIALIST)

LIST BUILDING OF UNDER 20K SUBSCRIBERS OF DIFFERENT COACHES , BUSINESS, REAL STATE,ETC.
IG ACCOUNT, EMAIL ADDRESS, WEBSITE

IG OUTREACHED

october - October
FREELANCING
(Property Management Data Entry)

Downloading/Uploading the Inactive/Active leases and inputting the correct information on the active leases.

My Services

Administrative Support

Administrative support gives you the time to focus on your core business. My mission is to provide the highest standard

Lead Generation Specialist

Provides accurate leads prospect clients

List Building

Generate High quality Leads for your target market

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Personal Assistant

Ready to help you grow your business and take off some work load on your shoulder

Customer Service Calls/ Email Handling

Handling inbound/outbound calls, Email handling.

Testimonials

Author

Personal Assistant

" I hire Flora as my assistant and marketing. flexible and very responsive. Highly recommended!


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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