College Undergraduate

Associate Computer Secretary
San Antonio De Padua College

Administrative Support: Proficient in managing calendars, scheduling appointments, organizing meetings, and handling correspondence.

Virtual Communication: Skilled in utilizing virtual communication tools such as email, chat, and video conferencing platforms to facilitate effective communication and collaboration with clients and team members.

Data Management: Capable of conducting data research, collecting and analyzing information, and presenting findings in a clear and concise manner.

Task and Project Management: Strong ability to prioritize tasks, manage projects, and meet deadlines. Skilled in setting up and maintaining task tracking systems to ensure efficient workflow and progress monitoring.

Customer Service: Demonstrated experience in providing exceptional customer support, addressing inquiries, resolving issues, and ensuring client satisfaction. Strong interpersonal skills and a client-centric approach.

Adaptability and Initiative: Proactive and adaptable in fast-paced environments. Able to quickly learn new processes, technologies, and tools to optimize efficiency and productivity.

Technical Support Representative

Sitel/ Sykes/ Foundever Company

Handling customer for the technical issue for the application which is QuickBooks Desktop and QuickBooks Payroll concern.

Customer Service Representative

Grab Philippines

Handling customer issue about there booking and delivery status.

Customer Service Representative

MDS Call Solution

Taking customer order and status update.