2020
Bachelor of Science Major in Psychology
Our Lady of Fatima University
Who is he?
I am a former customer service representative with skills in creating online and offline content for companies or personal brands. Whether you are trying to win costumers, list your services or grow your personal brand-I can help you! I will create a marketing plan each month for all your platforms which will include organic posts, marketing budget and sponsored campaigns.
My Skills and Competencies
Social Media Management
Content Creator
Social Strategist
Certificates
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My Experience and Education
2024
-
2024
Excell Brix Bautista https://www.facebook.com/profile.php?id=100069697452343
(Social Media Manager)
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
2020
-
2022
ResultsCx
(Customer Service Associate)
Setting orders and tracking the shipment of the customer. Doing replacement and returns to customer.
2022
-
2024
Accenture
(Customer Service Associate)
Updating Information of the client in their insurances and giving update to their withdrawals, claims and inquiries on their insurance.
What he can offer?
Social Audit and Revamp
Allows me to review profiles & content and suggest improvements
Strategy Guidance
Helping to identify target audience, Content Pillars and Ideas, Goals & Objectives, Social Platforms Suited for them
Calendar Management
Managing your calendar efficiently is crucial for staying organized and maximizing productivity.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Social Media Marketing
Use of social media platforms and websites to promote a product or service.