Eula kaye R. Maratas

Virtual Assistant
User Thumbnail
Contact Information
  • +639458494363
  • eulakayem@gmail.com
PROFILE INFORMATION

I'm passionate about my work. My initial priority is client satisfaction and I always concerned about the client's satisfaction by providing the highest possible results. I love this type of work and I am available for long or short-term projects and am very flexible. I have skills in creation of accounts for social networks and content calendar for social networks. I am using applications to get REAL followers fast on social networks and applications for social media content.

EDUCATION
Aug 2015 - Jun 2019

Bachelor of Science in Business Administration Major in Financial Management
Saint Louis University - Baguio City

PROFESSIONAL AND SOFT SKILLS

Root Cause Analysis
Knowledge in Microsoft (Word, Powerpoint,Excel)
Knowledge in google suite (Spreadsheet,Docs)
Graphic Design Skills (Canva).
Collaborative Skills

WORK EXPERIENCE
Jul 2020 - Jan 2021

Giant International Software Station, Support Analyst (CRM)

A cloud-based distribution-focused ERP system headquartered in Fort Collins, Colorado.
- Work directly with customers that are calling the company's support line.
- Analyze, debug, and resolve issues across a variety of technical disciplines software.
- Analyze codes, fix report


Jul 2019 - Jun 2020

Lizard Bear Tasking, INC, Customer Service Representative

BPO Company
- Provided personalized customer service by responding to needs of customer
- Completing varied company upkeep tasks
- Resolves customer complaints and negotiated solutions
- Managed large amounts of chat, web/email, and outbound calls


Jan 2019 - Apr 2019

Baguio Country Club, Internship

- Billing and Collection Department- sorting and filling documents, computing of consumables of members and guests.
- Accounting Department- making checks for suppliers, reconciling food and beverage invoice,s and manual inventory of food and
beverage.
- Internal Audit Department- inventory of facilities’ appliances and furniture, on-site cash count, counterchecking of payroll, auditing of
receipts from suppliers


CHARACTER REFERENCE

Character Reference will be available upon request. I hereby certify that the above information is true and correct to the best of my knowledge and belief.