2015
Bachelor of Science in Hotel Management
University of Pangasinan
Let's Scale Up Your Business
I'm Erlheamor Soriano, a 30-year-old married mother from Pangasinan, Philippines. I'm a resourceful Executive Virtual Assistant with a proven track record in providing consistent and accurate data entry services. My background in Hospitality Management and specialized VA training has equipped me with strong organizational, communication, and problem-solving skills.
My experience includes: 1 year as a Hotel Front Desk Officer. Honing my communication and customer service skills. 2 years as an Administrative Assistant. Developing my proficiency in task management, scheduling, and office administration for 1 year as a Receptionist. Further enhancing my communication and multitasking abilities. 1 year as a Stock Clerk/Data Entry. Building my expertise in data management and ensuring accuracy. I also have cashiering experience, providing a strong foundation in handling financial transactions and attention to detail.
My key skills include efficient calendar management and scheduling, proactive email management, accurate and fast data input, meticulous attention to detail, clear and professional written and verbal communication, and efficient task management.
I am committed to delivering measurable results through accurate data entry and effective executive support.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Time Management
Email Management
Resourcefulness
Certificates
My Experience and Education
December 22, 2023
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2025
Executive Optical Inc.
(Stockclerk)
Organize and oversee the stocks of a business
Monitoring inventory levels, keeping records, and replenishing inventory
Handling shipping and receiving of stocks
Conducting Audits
May 1, 2022
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June 15, 2023
BeautiQ Spa
(Spa Receptionist / Admin)
Answering phones and responding to emails
Encoding daily sales of record
Maintaining a filing system and keeping track of inventory
Supervising and training office staff
May 06, 2017
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Oct 31, 2019
Bed & Bath @ Station 120
(Front Desk Officer & Admin Officer)
Answering phones and responding to emails
Making room reservations
Maintaining the filing system, keeping track of inventory, and managing calendars
Supervising and training office staff
Inputting guest information and sales data
May 10, 2016
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Jan 11, 2017
Lenox Hotel
(Front Desk Officer)
Welcoming the guests
Answer and take messages for phone calls
Handle mail
Maintain the reception area
Keep office records up to date
Perform clerical tasks like faxing and filing
Respond to customer inquiries
Escalate issues as needed
Collaborate with other team members
Aug 07, 2013
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Jan 18, 2014
Dagupan Multi - Bee Corporation
(Counter Cashier)
Greet customers
Operate cash registers or other systems
Scan items and verify prices
Accept payments
Issue receipts and change
Handle returns and exchanges
Bag, box, or gift-wrap purchases
Maintain a clean and organized checkout area
Resolve customer issues
Stock shelves and find items
Accept reservations and take-out orders
Redeem coupons and stamps
My Services
Customer service
Manage inquiries, process orders, handle returns, and engage with customers across various communication channels.
Administrative Support
Administrative tasks include email management, calendar organization, travel arrangements, and data entry.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.