Hey I am Erika Dominique

Why should you hire me?

I have 4 years of experience as a virtual assistant, where I've managed various administrative tasks, supported executives, and kept things organized in fast-paced environments. I'm proficient in Microsoft Office, Google Workspace, and different project management tools, which help me streamline processes effectively. I have a strong track record of identifying inefficiencies and implementing solutions that save time and resources for my employers. I'm also quick to adapt to new technologies and workflows, ensuring smooth transitions and maintaining productivity.

I believe my skills and experience make me a great fit for your team, and I'm eager to bring my expertise to your company!

Erika Dominique S. Torres
Tanza Cavite, Philippines
Freelancer
View Work Hire Me

My Core Skills

Communication Skills
Time Management Skills
CRM Proficiency
Problem-Solving Skills
Research Skills
Persuasion, Resilience & Adaptability
Organizational Skills
Multi Tasking Skills

Certificates

GVA
SMM

Career Highlights

  • EXPERIENCE
  • EDUCATION
2006
Bachelor of Science in Business Administration Major in Business Management

San Sebastian College - Recoletos

March 2022 - November 2024
Easy Breeze Real Estate Company- US Client
(Real Estate VA with Cold Calling)

As a Real Estate Virtual Assistant (VA) with cold calling responsibilities, my daily tasks involve reaching out to potential clients to introduce real estate services and gather leads. I manage and track these leads in a CRM system, ensuring timely follow-ups and updates on client information. Additionally, I coordinate appointments for real estate agents, including property showings and client meetings. Conducting market research to gather information on properties and trends is also part of my role, along with providing administrative support by handling paperwork and organizing files.

September 2021 - March 2022
True Footage Inc.- US Client
(Admin Assistant)

As an Admin Assistant, my daily tasks include managing schedules, coordinating meetings, answering calls, handling correspondence, maintaining files, and ensuring office supplies are stocked. I also assist with data entry, support team members, and help organize events to keep everything running smoothly.

March 2013 - Present
Schneider Electric Philippines-US Account
(Vendor Services Coordinator)

As a Vendor Services Coordinator, my daily tasks include managing vendor relationships, processing contracts, coordinating service schedules, and ensuring compliance with company policies. I also handle communication between vendors and internal teams, track performance metrics, and resolve any issues that arise to ensure smooth operations.

October 2007 - March 2013
Teletech Customer Care Mgt Inc.- Australian Account
(Retail Escalations Agent)

As a Retail Escalations Team Agent, my daily tasks involve handling customer complaints and escalations, providing solutions, and ensuring customer satisfaction. I collaborate with various departments to resolve issues quickly, document cases for future reference, and analyze trends to improve service quality. Communication and problem-solving are key!

My Specializations

Lead Generation Specialist

As a Lead Gen specialist, I attract potential customers, research markets, and nurture leads to drive business growth.

Cold Caller

As a Cold Caller, I initiate contact with potential clients, pitching products/services to generate leads and drive sale

Real Estate VA

As a Real Estate VA, I assist agents with tasks like scheduling, listing management, and client communication to boost e

Data Entry Specialist

As a Data Entry Specialist, I input, update, and maintain data accurately to ensure efficient information management.

Admin Assistant

As an Admin Assistant, I manage schedules, coordinate meetings, and maintain records to ensure smooth office operations.


Works

Lead Gen Sample File for ...

Lead Gen Sample File

Let's work together !

I am available for freelance projects.
Hire Me

Whatsapp
+639150997838

Address :
Tanza Cavite,
Philippines


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