Ediano

2023 - PRESENT

ACCOUNTING LEAD, ZENDESK INC. (GLOBAL ACCOUNTING)

Lead the Record to Report - GL team's closing activities primarily Accrued and Deferred Expenses.

KEY RESULTS

- Manage the team's FTE Utilization, production rate, and assignments
- Conduct interviews and assess applicants
- Reviews and approve journal entries related to Accrued and Deferred Expenses.
- Communicate with vendors and w/ FPA team for milestones, pending invoices and open POs.
- Prepare monthly JE and hard close adjustments related to vendor accrual
- Prepare flux analysis and explanation for accrual accounts
- Lead the Global Cash Recon automation project in Blackline
- Lead the Global Fixed Asset Recon automation project in Blackline
- Lead the Finance Shared Service Task Activity Listing project in Blackline
- Actively participate in assessing internal controls within General Accounting Function

2019 - 2023

SENIOR ACCOUNTING ANALYST, ZENDESK INC. (GLOBAL CONTROLLERSHIP)

Assigned to provide quality review and ensure that monthly closing activities passed the internal controls and meet the necessary minimum requirements to align with SLAs and KPIs.

KEY RESULTS

- In-charge and point of contact for all accounting transactions related to Global Cash and Fixed Assets Accounts.
- Automate and improved Fixed Asset Functions in Netsuite (Depreciation, Asset Writedown, Asset Revaluation, and Writeoff)
- High standard review and approval of journal entries and account reconciliations.
- Bring forth clear analysis, process flow, and supporting documentations related to Intercompany, Hedging and Cash Funding Transactions.
- Review deals and contracts for Significant Opportunities (SO), Master Subscription Agreements (MSA) via redlining and the like.
- Initiator of process improvements for General Ledger connected functions like automation for daily Accounts Receivable Application.
- Lead User Acceptance Tester for Blackline and for Netsuite's Cash and Fixed Asset Modules.
- Manage both Internal and External Audit Requirements and Walkthroughs.
- SOX Controls and Compliance Owner
- Recognized by VP and Director of Internal Audit for successfully completing the team's immersion program.

2017 - 2019

FINANCE ANALYST, MANULIFE DATA SERVICES INC (ASIA FINANCE CONTROLLER - HONG KONG)

Entrusted to validate and verify journal entries, reports, and reconciliations that are related to cash management and investment activities. Direct involvement for the knowledge transfer, stabilization, and improvement of Hong Kong’s controllership processes

KEY RESULTS

- Implement control checks in most highly manual procedures that strengthen the internal controls.
- Assess procedural gaps and implement changes to address the issues.
- Handles meeting efficiently and effectively with business units by properly outlining and organizing the topics that needs to be discussed.
- Highly commended by business partners for being a critical thinker and a team player.
- Awarded for stabilizing processes that require deep understanding on the nature and the flow of business transactions.
- Trusted to act as strong back up for team members that were on leave.
- Provide detailed review procedures and checklists to ensure that reports are accurate before submitting to the users.

2016 - 2017

FINANCE SERVICE ANALYST, QBE GROUP SHARED SERVICE (AUGMENT AND CLAIMS ACCOUNTING TEAM - NORTH AMERICA)

Responsible to conduct direct report and working relation with designated onshore business partners involved with premium and claims business.

KEY RESULTS

- Proposed and Implemented additional workflows to easily reconcile lockbox transactions related to claims.
- Recognized for resolving and clearing claim related suspense accounts.
- Successfully provide process walkthroughs for newly identified process to onshore colleagues and managers.
- Write desktop procedures completely and accurately.
- Implement scheme of work mostly on the frequency of journal entries to capture transactions and be part to the reports as of cut-off dates.
- Migrate processes with lesser restrictions and holdbacks from onshore counterparts.
- Recognized by QBE GSSC’s general manager for having harmonious work relationship between claims operation and claims accounting by actively participating in the implementation of necessary workflows to expedite and strengthen controls with how the lockbox items be booked and reflected in the systems with only few manual intervention and errors.

2014 - 2016

FINANCE SERVICE ANALYST, QBE GROUP SHARED SERVICE (GENERAL ACCOUNTING)

Accountable to timeliness and accuracy of journal entries, monthly account reconciliations and reports in accordance with the knowledge obtained through understanding the process flow of the business transactions and the nature of the accounts.

KEY RESULTS

- Prepare monthly reconciliations for both Agency and Carrier accounts in a simplified approach without affecting the required level of substantiation. It also includes investigation of variances and proposal of action items.
- Performed peer to peer review of journal entries and account reconciliations. This is in line with the team’s objective to strengthen the control and minimize the possibility of push backs and errors.
- Assigned to lead the team for critical projects where the outputs influence the onshore counterparts’ decision making.
- Provide process improvements that contribute in achieving company’s objective to reduce cost.
- Create and document desktop procedures and provide resolution plan for process gaps.

2013 - 2014

JUNIOR AUDITOR, VALDES, ABAD & ASSOCIATES, CPA A CORRESPONDENT FIRM OF GMN INTERNATIONAL (ASSURANCE AND AUDIT)

Work as a member of an audit engagement team primarily to perform quality audit procedures to provide an opinion whether the financial statements of the clients are in accordance with the set rules and guidance.

KEY RESULTS

- Plan the audit procedures and complete the documentation relating to audit planning and strategy.
- Obtain an understanding of the client’s business and industry and attain knowledge of the client’s system cycles and account balances which are within the scope of specifically assigned tasks.
- Perform transaction reviews and prepare working papers to adequately document the tests performed and procedures followed.
- Performs test of controls and compliance testing and prepares working papers which adequately document the audit procedures and tests performed.
- Prepares financial statements, income tax return, and other government reportorial requirements (e.g. BIR and SEC).
- Prepares management letter documenting the observations, risks assessment, and corresponding recommendations for the improvement of the client’s existing accounting system and internal controls.
- Coordinate and discuss with the clients' management any material findings and other matters which require management attention.

Emmanuel Diano

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