Elyn J. Dimaunahan

PROFESSIONAL VIRTUAL ASSISTANCE
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Contact Information
  • 344 pinagtipunan street barangay hagdan bato libis mandaluyong city
  • 09498085747
  • elynjamila@gmail.com
Objective

To be part of a company's growth and success through full delivery of my service and dedication to the assigned job. To work in a conclusive working area and share my knowledge in any circumstances and way that a company may need it.

Experience
2014-2017

BRANCH MARKETING OFFICER, MAX'S RESTAURANT

HANDLES INQUIRIES BOOKINGS, RESERVATION FOR VARIOUS FUNCTIONS OFFERED BY MAX'S RESTAURANT, ALSO SIGNS RESERVATIONS AGREEMENT ON BEHALF OF THE MANAGEMENT PREPARES THE PARTY PROGRAM AND HOSTS FOR WEDDDINGS, KIDDIE PARTIES, CHRISTENING AND MEETINGS.

August 20,2024- February 18, 2024

ASST GUEST RELATION OFFICER, Margaritaville at sea

HANDLES DIFFICULT GUEST COMPLAIN AND PROVIDES NECESSARY ASSISTANCE MAKING SURE THAT THEY WILL HAVE A WONDERFUL CRUISE EXPERIENCE.

March 20,2019- August 15,2019

GUEST RELATIONS MANAGER (PROMOTED), MARGARITAVILLE AT SEA

Manages guest relations officer- Act as main point of contact for the whole department and provides training, support, mentoring and monitor.

Accommodates guests queries/complaints/concerns through email and phone calls.

December 2021- September 2022

PROMOTED DOCUMENTAION PURSER, BAHAMAS PARADISE CRUISE LINE

Do necessary documents, clearance and other requirements of the ship -Checking all the passenger documents and visa before they embark and make sure that all the requirements of the port authorities are correct and valid.

Skills

- Willing to learn and explore new things
-Very positive in works
- Work as a Team Player
-Knowledge in Microsoft (Word, Excel, PowerPoints)
-Can deal with people with different nationalities
-Approachable
- Hardworking
-Friendly and Knowledgeable in Customer Service

Education
2010-2014

Jose Rizal University

Bachelor of Science in Hotel and Restaurant Management

Personal Information

Age: 31 Y/O
Date of Birth : March 23,1993
Nationality: Filipino
Civil Status: Married
Height: 5'5
Weight: 64 Kgs.
Passport no: P7556098B

Character Reference

DHAMIELYN ALTIZO SARNO
PROFESSIONAL VIRTUAL ASSISTANT COACHING
PRO VA

LISA SCHILIG
SVP -OPERATIONS
MARGARITAVILLE AT SEA

LUIS LEITE
HOTEL DIRECTOR
BAHAMAS PARADISE CRUISE LINE