Verbal and Written
C2 - level
ProVA - Virtual Assistance
ProVA - Facebook Ads
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Account Specialist III, JPMorgan Chase & Co.
Assist customers with their Mortgage Loan
•Assist customer with their Home Equity Loan/LOC
Product Trainer, Transcom Worldwide Inc.
•Product Specifics Trainer of 3 different LOBs for a logistics
•Acted as Team lead for different teams during peak season
Technical Support Specialist, Hinduja Global Solutions
•Technical Support for electronic products (e.g. TV, Home
•Technical Chat Support for electronic products (Digital
Customer Service Specialis, PNI-KMPG
•Billing Representative for different US Pharmaceutical
•Billing Representative for a program that teaches Google
AdWords and AdSense