- Tarlac City, Philippines
- +639 45488 7952
- elenamacapagal10@gmail.com
Accomplished administrative professional with a proven track record of delivering high quality virtual support that streamlines operations, eliminates scheduling conflicts, and boosts productivity.
Adept at managing complex calendars, handling confidential correspondence, coordinating travel, and implementing efficient workflows for busy executives and business owners.
Leverages expertise in Google Workspace, Microsoft Office, WordPress, and project management tools to ensure smooth daily operations and exceptional service in remote environments
Calendar & Email Management
Travel Planning & Event Coordination
Document Preparation & File Organization
Customer Service & Client Relations
Data Entry & Database Management
WordPress Content Updates
Project Management Tools (Trello, Asana, ClickUp)
Microsoft Office & Google Workspace
Online Research & Reporting
Social Media Scheduling & Monitoring
Professional . Creative .
Organized Time Management .
Fast Learner . Motivated .
Adaptable in any Environment
Dedicated to delivering high quality executive and virtual support by managing schedules, handling correspondence, and optimizing operations for maximum efficiency.
Social Media Manager / Virtual Assistant, Kitchen Table Stamper
Manage executive schedules, appointments, and online events. | Organize and maintain digital filing systems and operational documents. | Handle high-volume email inbox, develop canned responses, and track follow-ups. | Update WordPress pages, event calendars, and promotions. | Create and maintain SOPs, brand documents, and FAQs. | Schedule, publish, and monitor social media posts across multiple platforms. | Edit and upload videos for YouTube and social channels.
Front Desk/ Receptionist - Social Media Engager, Le Marie Beauty Lounge
Managed online bookings, client inquiries, and appointment confirmations. | Processed payments (cash, debit, credit, and online) | Maintained client database and handled customer concerns. | Supported social media account management and promotions.
Office Secretary, Averest Elevators LLC
Administered payroll, benefits, and travel arrangements for staff. | Scheduled meetings, prepared reports, and maintained confidential files. | Drafted contracts, quotations, and financial documents.
Philhealth Personnel, Jecsons Medical Center
Maintained accurate records of benefit claims and patient files. | Filed and processed PHIC forms and compliance documentation.
Executive Assistant, ProVA
Graphics and Video Editing, ProVA
Social Media Management In depth Training, ProVA
General Virtual Assistant, ProVA
Birthday: June 10, 1992
Gender: Female
Height: 5'6
Weight: 59Kg
Age: 33
Citizenship Filipino
Philippine Womens University
Associate in Computer Technology
(Batch 2016)