2018
STEM
De La Salle John Bosco College
More About The Person You'll Hire!
My name is Edwin E. Pague I 22 years of age born and raise from Bislig City, Surigao del Sur. Hobbies are playing online games, volleyball, basketball, and more on social media like watching videos on Facebook, Instagram and other social media flatforms, also love to read and write. Graduated from De La Salle John Bosco College in 2018. Had my first job in 2021 as a seasonal agent at Concentrix, my position was a Customer Service Representative for 4 months. To be specific in a retail department. Was regularize and was with the company for 2 years. I am also a team player, love to socialize with others, a problem solver, and diligent when it comes to work. I'm here to help your business grow and succeed. My area of expertise includes but not limited to: - Internet Research; - Email Handling; - Customer Support; - Experienced G Suite and MS Office user; - Documents organizing and analyzing; - Market Research; - Other administrative work as VA. I possess a strong enthusiasm to explore information across the web and use different search engines to find the needed info.
My Skills and Competencies
Ability to multitask
Planning and scheduling skills
English proficiency
Detail-oriented
Open-mindedness
EXCEPTIONAL COMMUNICATION SKILLS
Certificates
My Experience and Education
2023
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2023
Vital Records Online
(Customer Service Associate)
Help customers with obtaining their vital records through online process. Answer customer questions, emailing, promoting services, etc.
2023
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2023
State Document
(Customer Service)
We help our customer complete their passport applications before they submit to an acceptance facility. Also if there's any mistake with their application, we help them correct it.
2021
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2023
Concentrix
(Associate)
Assisted customers with their issues, and services including tracking shipments, showing them how to make orders online, and processing refunds for lost or stolen packages were provided, process price adjustments. Monitoring the past transactions made with their credit and debit cards. Introduces sales and promotions using the website.
My Services
Social Media Manager
I have tactical execution. I have attention to detail. I can create, observe and respond to conversations within your br
Customer Service
Provide the best quality customer service.
Cold caller
Answer incoming calls from prospective customers.
Appointment Setter
can communicate the value of the appointment and set up of appointments between a business and a potential prospect.