Online Bookkeeper – Quickbooks Online (Intern)

Digital Bytes Financial Consultancy Services

- Generating Estimates & Invoices
- Ageing of AR / Statement of Account Management
- Manage Purchase Orders & Bills
- AP Management (Monitoring & Payment)
- Bank Feeds Categorization
- Bank Reconciliations
- Inventory Management
- Management Reporting

Customer Service Representative/ Data Entry Specialist (Social Security Officer)

Philippine Social Security System

- Spearheaded office operations, ensuring adherence to procedures and achieving 100% commitment targets.
- Managed member transactions with precision and efficiency, submitting application documents within service level agreement for further processing.
- Provided comprehensive information and support to clients, enhancing service quality.
- Offered robust administrative support to the main branch, contributing to overall organizational effectiveness.

Data Entry Specialist (Claims Processor)

Philippine Social Security System

- Managed the processing, amendment, and updating of benefit claim records using in-house systems with precision and compliance.
- Conducted thorough evaluations of benefit claim applications within service level agreement, ensuring timely resolutions.
- Contributed to team efficiency by executing additional tasks assigned by the Department Manager.

Data Entry Specialist (Senior Clerk)

Philippine Social Security System

- Managed the processing and maintenance of benefit claim records using in-house system, ensuring accuracy and compliance.
- Processed benefit claim applications within service level agreement.
- Provided administrative support (communications and reports), enhancing section productivity.

Data Entry (Service Bureau Clerk)

Philippine Social Security System

- Managed the processing and maintenance of benefit claim records using in-house system, ensuring accuracy and compliance.
- Processed benefit claim applications within service level agreement, providing reliable service to clients.
- Provided administrative support (communications and reports), enhancing productivity and efficiency of the section.

Southwestern University PHINMA

Master of Public Administration

University of the Philippines in the Visayas – Tacloban College

Bachelor of Science in Management

- Claims management
- Customer relations
- Data Entry
- Google Workspace
- Microsoft Office
- Office Administration
- Problem-solving skills
- QuickBooks Online
- Bookkeeping
- Records Management
- Time Management

- QuickBooks Online ProAdvisor Certification
- Business Analytics with Excel: Elementary to Advanced
- TESOL and TEFL
- Career Service Professional