• Computer literate - Familiar with Google workspace, Microsoft Office, CRM, Softphone (Genesys)
• Multi-tasking
• Positive attitude.
• Leadership experience.
• Teamwork and collaboration.

My name is Donabel, and I live in Antipolo, Rizal, Philippines. I'm known for being well-organized and reliable. I can juggle multiple tasks at once. I'm willing to learn new things will help me to improve. I can also adapt to challenging situations. Over the course of my 10-year career, I gained valuable skills in customer service and I've developed my talents to give excellent administrative support to the organizations. My experience as a customer service support enhanced my skills in problem solving, active listening, communication and interpersonal skills. My experience as administrative and customer service support has armed me with the skills to keep accurate and up-to-date with the reports. Manage a team to thrive in achieving goals. Work with client projects, provide inputs that will help improve the process.

Course: Bachelor of Science in Business Administration 2012-2014
School: ABE International school of business
Address: 878 Aurora Blvd, Project 3, Quezon City, Metro Manila

Course: Bachelor of Science in Business Administration 2011 – 2012
School: Pamantasan ng Lungsod ng Marikina
Address: Brazil St., Greenheights Subdivision, Marikina, 1800 Metro Manila

Position: Supervisor/Team Leader
Company: Probe CX formerly Stellar Phils.
Address: MDC 100, 24 Eastwood Ave, Bagumbayan, Quezon City, 1101 Metro Manila
Date: June 2019 to Present

Position: Back of House Agent
Company: Probe CX formerly Stellar Phils.
Address: MDC 100, 24 Eastwood Ave, Bagumbayan, Quezon City, 1101 Metro Manila
Date: April 18, 2017 to June 2019

Position: Technical Support Representative
Company: Convergys Phils..
Address: Cyberpod 1 Centris Quezon Ave, Quezon City
Date: March 7, 2016 – March 31, 2017

Position: Customer Service Representative
Company: Teleperformace
Address: Ayala ave, Makati City
Date: May 30, 2014 – February 3, 2016