2016
Bachelors of Arts in Journalism ( Print & Broadcast Media )
Bicol University College Of Arts And Letters
Get To Know Me
Hello there, future client! I'm Dom, a fur mom, who loves to bake & read good books.
I graduated with a Bachelor's degree in Journalism. I am an active learner so I'm constantly looking for things to learn and improve my processes.
I am looking forward to building meaningful connections with you.
My Skills and Competencies
Social Media Manager
Facebook Ads Manager
Content Creator
Virtual Assistant
Customer Service
Lead Generation
Certificates
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My Experience and Education
Jun 6, 2022
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Sep 27, 2024
Cash Flow Detroit
(Sales Lead Manager - Administrative Assistant)
• Administrative tasks: Real Estate Listing, Appointment Setting, Lead Management, Docu Signing, Updating Reports to clients, etc.
• Email Management, Calendar Management, Digital & Direct Mail Marketing & Social Media Management.
Jun 28, 2023
-
Mar 24, 2024
The BB Group
(Virtual Assistant)
Administrative tasks: Daily CRM updates (Follow-UP Boss & Agent Locator)
Graphic Design: Making Logo, Presentation etc. (Canva)
Oct 2022
-
Dec 2022
OneBed AU
(Customer Service)
• Handles chat & calls for E-commerce/online retailer
experience.
• Seasonal account only.
Jul 2022
-
Aug 2022
ELITE BUSINESS BUILDERS
(Cold Caller)
Calls unsolicited leads to sell a product ( website ).
Sept 2016
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Nov 2021
CONCENTRIX
(Escalation Manager)
• Manages high-level communication with clients and internal leadership on all escalations from engagement to resolution.
• Manages complaints and escalations relating to a product or services, handling problem tickets, and providing feedback to upper management regarding customer issues.
• Taking the third level of escalation calls.
• Supervises a group of employees to achieve team goals.
Jul 2014
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Nov 2015
BDBPO Solutions Inc.
(Telemarketer)
• Sales professional establishing outbound contacts to promote and sell a product.
• Handles phone market research & customer survey services.
• Handling US-based Healthcare Account.
• Telemarketing Calls
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
General Virtual Assistant
Handles your administrative support, email marketing, and other non-core business activities efficiently.
Customer Service
Maintains a positive, empathetic, and professional attitude toward customers at all times.
Testimonials
Larry J. Albright - CEO of Elite Business Builders
Domina was a very honest and nice person to work with. She worked hard and always keep me up to date with what she was doing in a timely fashion. Unfortunately, we had to take our business in a different direction. But I would definitely recommend Domina Riñon.