Dioscifin Depalco

Professional Virtual Assistant
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Contact Information
  • 639507298821
  • Dioscifinvillaruel13@gmail.com
  • Llano, Caloocan City
About Me

A dedicated customer service representative
with years of experience providing top-notch
support to businesses via chat, email, and
phone calls. With unique skills of resolving
customer inquiries and issues promptly,
efficiently, and professionally, ensuring
customer satisfaction and loyalty

Skills
Customer Service
Data Entry
Adaptability
Work Experience
2018-2019

Wizer Industries, Customer Service Representative/Data Encoder

Accurately encodes customers' data into our system, ensure timely updates, and proactively follow up on any issues until they're fully resolved

2019-2020

Teleperformance, Customer Service Representative

Assisting customers in finding the best hotel rooms and amenities. Ensures seamless booking experiences, guaranteeing a stress-free and enjoyable stay.

2020-2022

Collective Solutions, Customer Service Representative

Providing timely and effective support to customers regarding order status, shipment, and delivery issues.

2022-2025

AFNI, Customer Service Representative

Provides exceptional customer service, manages accounts, and resolves complex issues. Skilled in product knowledge, order placement, billing, technical support, and
promotions.

Education
2014 - 2018

Mary the Queen College of Quezon City, Bachelor of Elementary Education