Hi! I am Diane

More Info About Me

As a BS Psychology graduate, I have a deep passion for understanding human behavior and a commitment to improving the lives of individuals and communities. My professional background in sales, research, and special needs coaching has provided me with valuable experience in customer relations, data analysis, and behavioral studies. I am adept at problem-solving and communication, and I love fostering meaningful connections and mentoring people to reach their full potential.

Diane Mae T. Topacio
Quezon City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Graphic Designer
Data Entry
Content Creator
Search Engine Optimisation
Article Writing
Copywriting
Canva Designer

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
June 20, 2025
BS Psychology

Studied human behavior, cognitive processes, and social dynamics. Acquired skills in research methodologies, data analysis, and effective communication, with a focus on understanding and improving individual and community well-being.

2021
SHS Graduate, HUMSS

New Era University

2025 - 2025
Department of Human Settlements and Urban Development
(Internal Audit Services)

Provided administrative support for the Internal Audit Services division of DHSUD, assisting with policy reviews, meeting transcriptions, and managing appointments to ensure efficient operations.

2025 - 2025
CHEERS Global Nursing Homecare
(Geriatric Care)

Facilitated activities for dementia patients, provided emotional support, and assisted elderly residents with daily needs to enhance their well-being.

2024 - 2024
New Era University
(Guidance & Counseling Program Assistant)

Conducted intake interviews and mental wellness checks, assisted with paperwork, and facilitated seminars for junior high school students.

2023 - 2024
New Era University SPED Department
(Special Needs Coach)

As a Special Needs Coach, I provided dedicated support to students with disabilities, helping them with their schoolwork and fostering their academic development. I actively encouraged and guided students to participate in extracurricular activities such as singing, dancing, and arts, playing an active role in their involvement. Additionally, I coached students to improve their communication skills, with a focus on helping them maximize their potential and lead fulfilling lives. My work was centered on empowering these students to achieve their best and enhance their overall quality of life.

2023 - 2023
Canadian Artisan Foods
(Inside Sales Rep)

As an Inside Sales Representative, I remotely supported On Field Sales Representatives by efficiently encoding orders and engaging with potential clients. My role involved delivering high-quality customer service, conducting targeted sales calls and emails to promote company products, and coordinating appointments with affiliated stores. Additionally, I provided strategic insights to refine and enhance sales methodologies, contributing directly to the company’s growth and operational excellence.

2020 - 2022
Samae's Cookies
(Virtual Assistant)

Directed audience engagement and brand visibility by creating interactive, eye-catching content and high-quality Canva graphics for digital promotional posters. Responsibilities included writing compelling captions, actively managing the online community (comment responses), coordinating special remote events (holiday promotions, raffles), and executing digital product advertising.

2017 - 2019
New Era University: Young English Communicators' Org.
(President)

I organized events related to literature for my school and collaborated with Scholastic to promote reading to the students. Aside from handling the entire organization, I also planned themes for the annual club bulletin through brainstorming with my members and fellow org officers. I acted as the medium between the faculty and the students’ wishes to establish a program, event, or activity that helps students hone their reading and comprehension skills after crucial assessment of what the school needs and can provide.

2017 - 2018
Twisted Hel Scans
(Proofreader)

I handled translated scans by checking the format, grammar, tones appropriate for the story’s theme, spelling, and punctuation errors. As the translated raw scans came from other languages such as Japanese, Chinese, or Korean, I’m on the lookout for the closest word equivalent of it in English, which requires background knowledge on the original language’s semantics. Once finalized, I submit the proofread translations to the typesetters.

2017 - 2018
QWERTY Scans
(Proofreader)

I handled translated scans by checking the format, grammar, tones appropriate for the story’s theme, spelling, and punctuation errors. As the translated raw scans came from other languages such as Japanese, Chinese, or Korean, I’m on the lookout for the closest word equivalent of it in English, which requires background knowledge on the original language’s semantics. Once finalized, I submit the proofread translations to the typesetters. For this scanlation team, I underwent training as a typesetter and studied basic Photoshop skills.

2013 - 2014
HUDYAT (New Era University Paper)
(Asst. Editor in Chief)

I wrote Editorial Articles for our newspaper and did thorough research on each topic, enthusiastically delved into the world of trends and brought colorful words to life. As the Asst. Editor in Chief, I helped our EIC and Journalism Coaches handle our events, meetings, and established open communication and a great sense of team with our co-writers. My experience has helped me express my creativity and passion for writing.

My Services

Graphic Designer

I create eye-catching posters that promotes the client's services and/or products.

Article Writer

I write compelling and communicative articles that leads the audience to engage with the client's business.

Copywriter

I can create eye-catching text suited for the variety of themes as wanted by the client and do thorough research.

Creative Writer

I create a variety of written work under fiction: scripts, poetry, essays, and novels the audience is immersive in.

Customer Service

Has experience in both voice and non-voice customer service and chat support.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Infographic Samples

Graphic Design & Article ...

Graphic Design

Let's work together !

I am available for freelance projects.
Hire Me