2023
Bachelor of Science and Entrepreneurship
ACLC College Daet Campus
ABOUT ME
Virtual Assistant specializing in Social Media & Administrative Support
Hello, my name is Dhiozella Mae Marco. I’m 25 years old and currently based in Daet, Camarines Norte. I graduated from ACLC Daet Campus with a Bachelor of Science in Entrepreneurship, which helped me develop strong communication, organization, and business management skills.
I previously worked as an Assistant Cashier, where I supported daily financial transactions, handled customer payments, updating accounts and ensured accuracy and efficiency in every task. That role strengthened my attention to detail, time management, and ability to work well under pressure.
Over time, I also developed skills in data entry, social media management, and graphic design. This allows me to handle both administrative and creative tasks — from managing emails, schedules, and customer inquiries to creating engaging content for social media and simple designs to support your brand.
As your Virtual Assistant, I aim to be reliable, adaptable, and focused on delivering quality results. My goal is to help lighten your workload, keep things running smoothly, and give you more time to grow your business. I’m excited about the opportunity to work with you and contribute to your success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Communication Skills
Analytics & Strategy
Creative Direction
Adaptability
Certificates
My Experience and Education
2023
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2025
Sto. Nino De Cebu Finance Corporation
(Assistant CASHIER)
Job Description: Handled customer transactions including payments, account updates, and system encoding for new applicants.
Assisted in account management by maintaining accurate records and ensuring smooth financial operations.
Designed marketing materials such as flyers and tarpaulins to promote company services.
Conducted customer briefings to explain contract details clearly and professionally.
2021
-
2022
Gubatenian Cooperative
(Secretary)
Supported administrative and operational needs of the cooperative to ensure smooth day-to- day activities.
Checked and verified receipts for compliance, accuracy, and record-keeping purposes.
Prepared, recorded, and organized documents, certifications, and official cooperative documents.
Encoded documents accurately and maintained up-to-date digital and physical records.
Updated and monitored the cooperative’s books of accounts to ensure accurate financial tracking.
2017
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2017
Lucky Asian Department Store
(Sales Lady)
Greet and assist customers in finding products that meet their needs.
Provide product information, recommendations, and demonstrations.
Process sales transactions.
Monitor inventory, restock shelves, and ensure product displays are attractive.
Handle customer inquiries, complaints, and returns in a professional manner.
Achieve sales targets and contribute to the store’s overall performance.
Maintain cleanliness and orderliness of the sales floor.
2019
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2019
Philippine National Bank(ojt training)
(Assistant)
Scanned and organized documents to maintain accurate records and ensure efficient retrieval.
Counted, sorted, and prepared Philippine peso bills (₱20, ₱50, ₱100, ₱500, ₱1000) in compliance with bank procedures.
Folded and bundled cash for proper safekeeping and distribution.
Assisted in preparing and arranging calendars and giveaways for client distribution to strengthen customer relations.
Provided administrative support and responded promptly to staff requests, contributing to smooth daily operations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
Graphic design is the art of creating visual content to communicate messages through images, text, and layout