- dhamsarno@gmail.com
- dhamielyn.sarno
- +639560480000
- General Santos City, Philippines
UNIVERSITY OF IMMACULATE CONCEPCION
Doctor in Business Management - CAR
UNIVERSITY OF IMMACULATE CONCEPCION
Masters in Information Technology
BROKENSHIRE COLLEGE GSC
BS. Education Major in TLE
Licensed Teacher
UNIVERSITY OF MINDANAO
B. S. Computer Science
Website Development
Website Design
Technical SEO
Problem-Solving Skills
Analytical Skills
Communication Skills
Content Writing
Social Media Platform Knowledge
Content Creation
I am an Information Technology expert with 20 years of experience, encompassing 5 years in Sales, another 5 years in the academy, and a decade dedicated to Operations.
With 14 years of experience as a Virtual Assistant, I bring a proven track record in web development, having created and optimized over 50 websites for search engine rankings. Adept at social media management, I've significantly increased followers from zero to 133K, resulting in a consistent 75% annual increase in sales conversions. My expertise lies in DIGITAL MARKETING!
FOUNDER | VIRTUAL ASSISTANT MENTOR
PRO VA PHILIPPINES
2020-2024
Responsibilities:
* Provide training on company policies and procedures to virtual assistants
* Help virtual assistants develop their skills and knowledge
* Identify and resolve challenges faced by virtual assistants
* Provide feedback on virtual assistants' work
* Track the progress of virtual assistants and provide regular updates to the Virtual Assistant Manager
PROFESSIONAL VIRTUAL ASSISTANT
Multi-companies | Freelancer
2010-2024
Responsibilities:
* Manage email and calendar
* Handle administrative tasks, such as filing and data entry
* Prepare presentations and reports
* Provide customer service support
* Other duties as assigned
PROGRAM HEAD (B. S. INFORMATION SYSTEM)
STI College Tagum
2023-2024
Responsibilities:
* Oversee the Information System curriculum's development, review, and continuous improvement.
* Lead, guide, and mentor faculty members.
* Maintain records of program activities, course offerings, and student outcomes.
* Offer academic advising to students and oversee the program's advising efforts.
IT MANAGER
General Tuna Corporation
2014-2019
Responsibilities:
* Manage the IT team, including hiring, training, evaluation, guidance, discipline, and discharge.
* Develop the IT team to meet the evolving needs of the company.
* Develop and manage the annual IT budget.
* Implement IT policies, standards, and best practices.
* Lead large IT projects, including the design and deployment of new IT systems and services.
PROGRAM HEAD (B. S. COMPUTER SCIENCE)
STI College Gensan
2009-2014
Responsibilities:
* Oversee the development, review, and continuous improvement of the Computer Science curriculum.
* Lead, guide, and mentor faculty members.
* Maintain records of program activities, course offerings, and student outcomes.
* Offer academic advising to students and oversee the program's advising efforts.