Hey I am Denise

More Info About Me

I’ve worked for in customer service since 2018, and I always go above and beyond my job’s requirements. As a customer service representative at a business outsource process company. I was responsible for leading service agent support and gained a reputation for being a positive and empathetic team-player. As a support specialist, I taught agents how to be careful and patient listeners. I also ensured they had extensive knowledge of our product and services, paired with a solid set of clerical skills across a range of platforms.

Denise Miguel
Imus, Cavite, Philippines
jasminmiguel27@gmail.com
Freelancer
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Customer Service Representative

Customer Support
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in Information Technology

I went to Cavite State University to study Bachelor of Science in Information Technology.

2014
High School Graduate

General Emilio Aguinaldo National Highschool - Annex

August 06, 2018 - Febuary 09, 2019
Teleperformance
(Agent)

Fraud Specialist

August 2019 - Jan 2020
Telus International Philippines
(Agent)

Customer Representative

March 2021 - Febuary 2023
Teleperformance
(Agent)

Customer Support Specialist

March 03, 2023 - Febuary 06, 2024
IGT Solutions
(Travel Consultant)

Take customers calls and provide excellent customer service regarding their flight reservation if they want to cancel or change their flight.

April 29, 2024 - Present
Foundever Sitel - Sykes
(Chat Customer Support Representative)

Respond to customer's inquiry via chat with their order status concerns from TikTok Shop

Virtual Assistant

Social Media Manager
Customer Service

I can help you with your business by offering customer service vial call, email and chat.

Virtual Assistant

Provide excellent assistance with your social media accounts, create digital arts and contents

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.


Works

Barista Coffee Shop Portf...

Barista Coffee Shop Video...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Imus, Cavite,
Philippines
Email :
jasminmiguel27@gmail.com


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