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BSED Bachelor in Secondary Education – Major in English
Cagayan State University
More Info About Me
I worked in a BPO Industry.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2022
TELUS
(Fraud Analyst/Customer Service Representative)
Responsible for analyzing and investigating fraudulent activities, identifying trends and patterns,
and developing strategies to prevent and mitigate fraud losses. Analyze financial transactions
and data to identify suspicious activity and potential fraudulent behavior
2019
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2020
FIS Global Solution
(Customer Service Representative)
Responsible for providing exceptional customer service to our customers through various
channels, including phone, email, and chat. Primary point of contact for our customers,
resolving their issues and concerns in a timely and professional manner. The goal will be to
ensure that every customer interaction is a positive and memorable experience, resulting in
increased customer satisfaction and loyalty.
2017
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2018
CAREGIVER
(Private Caregiver)
Compassionate and experienced Private Caregiver to provide high-quality care and support to
our clients in their own homes. As a Private Caregiver, you will be responsible for providing
personalized care and assistance to our clients with daily living tasks, medical needs, and
emotional support.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.